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BMW of Kansas City South
Kansas City, MO
2,086 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,086 Reviews of BMW of Kansas City South
September 12, 2020
Initially was impressed after they delivered my new vehicle. It has been two weeks - I only have one key instead of two and I have not received the title work When I received my vehicle it only had vehicle. It has been two weeks - I only have one key instead of two and I have not received the title work When I received my vehicle it only had half a tank of gas and oil had not been changed so I only had 1000 miles before it needed changed. More
by POORE.JAY
Verified CustomerEmployees Worked With
Keith Heedum
September 12, 2020
Great people and great client service. Derek took great care of me! I feel like my business is appreciated and that is why I buy my cars there and I service my cars there also. care of me! I feel like my business is appreciated and that is why I buy my cars there and I service my cars there also. More
by MIKE.ADOCCHIO
Employees Worked With
Derek Goodhart
September 10, 2020
Had great experience at the Dealership.Quinton in service was great however the loaner we got was filthy didn’t expect that. Service tech walk through was very good. Thanks for taking care of us and service was great however the loaner we got was filthy didn’t expect that. Service tech walk through was very good. Thanks for taking care of us and our car! More
by Brian Jackson
Employees Worked With
Clinton Wong
September 10, 2020
Everyone was nice. It was an amazing experience. I appreciated the quality of work that was given. The dealer even checked in on me. 5stars! appreciated the quality of work that was given. The dealer even checked in on me. 5stars! More
by IMPRESSARIO101
Employees Worked With
Paullie Ranker
September 09, 2020
Matt and his crew are awesome! They went out of their way to make my experience there and the dealership as painless as possible. Highly recommend to anyone seeking BMW service! to make my experience there and the dealership as painless as possible. Highly recommend to anyone seeking BMW service! More
by Eddubb
Employees Worked With
Giuseppe Baldin, Matthew Bayer
September 07, 2020
This was my first visit to Hendricks to have my older BMW Z3 checked. Derek explained everything in the report after the inspection. I appreciate your thorough check of my car. Z3 checked. Derek explained everything in the report after the inspection. I appreciate your thorough check of my car. More
by LARSONLINK
Employees Worked With
Derek Goodhart
September 07, 2020
Great customer service. Very attentive staff. Billy in sales has been the consummate salesman and Clinton in service has been very responsive and personable. Great staff sales has been the consummate salesman and Clinton in service has been very responsive and personable. Great staff More
by DIVYCPA
Employees Worked With
Billy Roskosh, Clinton Wong
September 07, 2020
My car was not put together after taken apart, my cars tow covers were gone when I got the car. Exterior damage is done too tow covers were gone when I got the car. Exterior damage is done too More
by JOELL23380
Employees Worked With
Norm michael, Rodkem Matthews, Samuel Newton, Billy Roskosh, Matthew Bayer, Clinton Wong, Paul Tracy, Derek Goodhart, Paullie Ranker, Alexander Rogers, Denis Vukorep
September 05, 2020
The dealership is very quality minded and professionally managed and operated as a member of the Hendrick group. I am a first time BMW owner and have had excellent service provided me in working with Norm managed and operated as a member of the Hendrick group. I am a first time BMW owner and have had excellent service provided me in working with Norm Michael. Norm's professionalism and interest in addressing my needs have exceeded my expectations. They seem to put the customer first and take pride in their brand and services. This is very much appreciated in today's market. Randy C. More
by rhcole321
Employees Worked With
Norm Michael, Service Dept.
