
BMW of Kansas City South
Kansas City, MO
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2,103 Reviews of BMW of Kansas City South
Came here to get my car serviced and Clinton Wong took great care of me. He’s very attentive and responsive. Thank you for the wonderful service. great care of me. He’s very attentive and responsive. Thank you for the wonderful service. More
Norm in service was great! He was very efficient in scheduling my appointment and having all parts ordered and available ahead of time and he did a great job of keeping me informed along the way. scheduling my appointment and having all parts ordered and available ahead of time and he did a great job of keeping me informed along the way. More
Quality experience as you would expect from a premium manufacturer. Professional and thorough in customer service and technician support. The customer waiting area is clean and comfortable. manufacturer. Professional and thorough in customer service and technician support. The customer waiting area is clean and comfortable. More
Exceptional customer service! Norm was so courteous and professional. Every thing was finished on time and as promised. They kept me informed of the progress along the way. professional. Every thing was finished on time and as promised. They kept me informed of the progress along the way. More
The BMW Service Team is absolutely amazing. They take care of you every time you come in. It’s clean, they are prompt and with a loaner vehicle it is flexible enough for my schedule care of you every time you come in. It’s clean, they are prompt and with a loaner vehicle it is flexible enough for my schedule More
I took my vehicle in for an oil change. Clinton was great to work with and did a great job explaining issues found, as well as options for resolving. great to work with and did a great job explaining issues found, as well as options for resolving. More
Great experience with my new car. It did take longer than hoped to finalize terms since they only had one finance person. Better staffing for peak end of month recommended. hoped to finalize terms since they only had one finance person. Better staffing for peak end of month recommended. More
It took 5 trips to the dealer to get all the parts for a spare tire. If I lived 10 minutes that would be one thing but I live 40 minutes away. Regardless, it should not have taken 5 times to get everything spare tire. If I lived 10 minutes that would be one thing but I live 40 minutes away. Regardless, it should not have taken 5 times to get everything for a spare tire. More