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BMW of Kansas City South

Kansas City, MO

4.8
2,091 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,091 Reviews of BMW of Kansas City South

September 07, 2020

This was my first visit to Hendricks to have my older BMW Z3 checked. Derek explained everything in the report after the inspection. I appreciate your thorough check of my car. More

by LARSONLINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Sep 10, 2020 -

BMW of Kansas City South responded

Larsonlink, we're happy to hear you had such a positive experience with our team!

September 07, 2020

Great customer service. Very attentive staff. Billy in sales has been the consummate salesman and Clinton in service has been very responsive and personable. Great staff More

by DIVYCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Roskosh, Clinton Wong
Sep 10, 2020 -

BMW of Kansas City South responded

Hello Divycpa, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 07, 2020

My car was not put together after taken apart, my cars tow covers were gone when I got the car. Exterior damage is done too More

by JOELL23380
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Norm michael, Rodkem Matthews, Samuel Newton, Billy Roskosh, Matthew Bayer, Clinton Wong, Paul Tracy, Derek Goodhart, Paullie Ranker, Alexander Rogers, Denis Vukorep
Sep 30, 2020 -

BMW of Kansas City South responded

Joell23380, Thank you for taking the time to leave us this a review. We always want to provide the best customer service and would greatly appreciate the opportunity to talk to you about your recent visit. At a time that works best for you, please contact us. We look forward to hearing from you soon.

September 05, 2020

The BMW South service got me right in and gave me a loaner. I like how they text to keep updated and let me know when the car is finished More

by Carla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Sep 10, 2020 -

BMW of Kansas City South responded

Carla, we're glad to hear you enjoyed your visit. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 05, 2020

The dealership is very quality minded and professionally managed and operated as a member of the Hendrick group. I am a first time BMW owner and have had excellent service provided me in working with Norm More

by rhcole321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael, Service Dept.
Sep 10, 2020 -

BMW of Kansas City South responded

Rhcole321, we are very happy we could provide you with a positive experience!

September 04, 2020

Paullie was my advisor. He took very good care of me and got everything I need done within a few days. Made the process very easy for me. More

by Bmw owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
Sep 10, 2020 -

BMW of Kansas City South responded

Bmw Owner, your satisfaction is our top priority. We're looking forward to your next visit with us!

September 04, 2020

Never have an issue @ BMW So KC. Matt, Clint & team take care of service needs. Clint keeps me appraised of progress or issues. Always good experience. More

by John S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Clinton Wong
Sep 10, 2020 -

BMW of Kansas City South responded

Cassiecaity, thank you for your kind words and this wonderful review!

September 03, 2020

I love the fact that you pull right into the garage and they take care of everything from there! All the staff were very polite and accommodating. I had a few items I asked them to looking into while the More

by CFINNY33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Sep 10, 2020 -

BMW of Kansas City South responded

Cfinny33, we're glad you had such a wonderful experience with us!

September 03, 2020

Great service from Derek. I’m really appreciate for his Great service from Derek. I’m really appreciate for his help! I will definitely only recommend him for the service. Thank Derek for your help! More

by MILA.VEST1301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Sep 10, 2020 -

BMW of Kansas City South responded

Mila.vest1301, we're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Best wishes, BMW of Kansas City South

September 03, 2020

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by MSILVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
Sep 10, 2020 -

BMW of Kansas City South responded

Msilvey, we really appreciate your feedback!

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