BMW of Kansas City South

Derek is very professional & responsive. He is one of the best managers I have experienced in this arena. Great to work with across the board. the best managers I have experienced in this arena. Great to work with across the board. More

The dealership had excellent customer service. They went above and beyond for my wife and I as we had driven 3 hours to get there. They took very good care of us. above and beyond for my wife and I as we had driven 3 hours to get there. They took very good care of us. More

Great service! Stu went above and beyond to find exactly what I was looking for and the service was prompt and efficient. Great dealership to work with. what I was looking for and the service was prompt and efficient. Great dealership to work with. More

Had great customer service Very impressed. Sales person Tim Branson did a wonderful job Very good experience. Look forward to returning to see them again person Tim Branson did a wonderful job Very good experience. Look forward to returning to see them again More

Brought my X3 in for my regular service and Norm informed me that Paul had been promoted. So Norm took care of me. He got everything done I asked for in a timely and professional way and answered all my que me that Paul had been promoted. So Norm took care of me. He got everything done I asked for in a timely and professional way and answered all my questions. Happy with Norm. Thanks. More

Clinton was great as always, they were fast and very nice! And I forget something expensive in my loaner car and clinton keep it for me! I’m very happy nice! And I forget something expensive in my loaner car and clinton keep it for me! I’m very happy More

Good service, my sales rep Norm Michael was very pleasant with all information regarding my vehicle. My findings report explained all issues completely to understand. with all information regarding my vehicle. My findings report explained all issues completely to understand. More

Brought our car in for alignment. Loaner car was ready, so turnaround was fast and easy. Work was completed quickly and car was ready at the time expected. Always enjoy working with Paullie! so turnaround was fast and easy. Work was completed quickly and car was ready at the time expected. Always enjoy working with Paullie! More

I bought my new to me BMW 135i Msport for recall work, great customer service, They did not try sale me extra work or service plans. They did recommend service work with prices that were are not over pri great customer service, They did not try sale me extra work or service plans. They did recommend service work with prices that were are not over priced. Again great customer service and they wash my car. More

The process at Hendrick was flawless. I returned a lease and then purchased another vehicle. Keith Heedum handled it all very professionally. Including bringing my vehicle in from another store. The finance and then purchased another vehicle. Keith Heedum handled it all very professionally. Including bringing my vehicle in from another store. The finance team was knowledgeable, took care of my needs and had me on the road in no time. More