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BMW of Kansas City South

Kansas City, MO

4.8
2,090 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,090 Reviews of BMW of Kansas City South

September 02, 2020

Friendly, professional & responsive. I was asked if a loaner was needed and it was waiting when I arrived. Time estimate for service was provided and was accurate. You leave feeling they actually enjoyed More

by TKRAMER7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong, Derek Goodhart, Paullie Ranker
Sep 10, 2020 -

BMW of Kansas City South responded

Tkramer7, we're happy to hear you had such a positive experience with our team!

September 01, 2020

Keith and his team went above and beyond to, not only find, but get the car I wanted. I am not from KC and they even met me half way to get my car to me! Couldn't ask for better customer service! More

by ROBINSTONEMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Coit, Keith Heedum
September 01, 2020

Their software makes it easy to set up appointments, receive reminders, pay for service, and communicate with my service representative. The representatives are very personable and make sure you were sa More

by sueellenmadrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
September 01, 2020

We were notified of delivery of our new car after 4 pm, with request to complete sale that day as it was end of the month. Offer was made to stay late. While appreciated, we waited 2h 40m before we were ab More

by HM2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Shields, Samuel Newton
September 01, 2020

I always receive prompt and genuinely friendly service when I’m here. Clinton is awesome!! I never have to worry about anything at this location. More

by EBBYNWO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
September 01, 2020

My experience has been good.I have had no problems. Very friendly and personable. They do what they promise and go out of their way to help you. More

by ROLANDP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Heedum, Derek Goodhart
August 31, 2020

They helped above and beyond. Finding out every possible solution to fix my vehicle. Keeping in account my budget, but making sure it's fixed. More

by jaibarra74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Goodhart
August 30, 2020

Very pleased with our service at Hendricks BMW. We were greeted and had no wait time before they got us into our loaner and they began the work on our vehicle. We were called throughout the process, keepi More

by LBUATTE79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael, Clinton Wong
August 30, 2020

Norm was my advisor and he was awesome! He was very helpful and knowledgeable. He kept me in the loop with everything! Job well done More

by rokeawright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
August 29, 2020

I was very pleased to encounter Clinton Wong, a service presentation I knew well from his days at Aristocrat Mercedes. Clinton gave me very good prompt service and answered all my questions. I give him th More

by MSHANDLER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
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