BMW of Kansas City South

Keith and his team went above and beyond to, not only find, but get the car I wanted. I am not from KC and they even met me half way to get my car to me! Couldn't ask for better customer service! find, but get the car I wanted. I am not from KC and they even met me half way to get my car to me! Couldn't ask for better customer service! More

Their software makes it easy to set up appointments, receive reminders, pay for service, and communicate with my service representative. The representatives are very personable and make sure you were sa receive reminders, pay for service, and communicate with my service representative. The representatives are very personable and make sure you were satisfied before you leave the dealership. More

We were notified of delivery of our new car after 4 pm, with request to complete sale that day as it was end of the month. Offer was made to stay late. While appreciated, we waited 2h 40m before we were ab with request to complete sale that day as it was end of the month. Offer was made to stay late. While appreciated, we waited 2h 40m before we were able to officially complete the sale, with indie that there was someone ahead of us, and with only 1 person doing financing. Exceptionally nice staff, and particularly our salesman Chris Shields, but that wait time was ridiculous and really inconsiderate of our time. I had requested to complete the sale the next afternoon but was trying to be helpful with sales numbers. That process must be streamlined, and customers informed of the possible wait times. This wait is the ONLY reason not a 5 star rating. More

I always receive prompt and genuinely friendly service when I’m here. Clinton is awesome!! I never have to worry about anything at this location. when I’m here. Clinton is awesome!! I never have to worry about anything at this location. More

My experience has been good.I have had no problems. Very friendly and personable. They do what they promise and go out of their way to help you. friendly and personable. They do what they promise and go out of their way to help you. More

They helped above and beyond. Finding out every possible solution to fix my vehicle. Keeping in account my budget, but making sure it's fixed. solution to fix my vehicle. Keeping in account my budget, but making sure it's fixed. More

Very pleased with our service at Hendricks BMW. We were greeted and had no wait time before they got us into our loaner and they began the work on our vehicle. We were called throughout the process, keepi greeted and had no wait time before they got us into our loaner and they began the work on our vehicle. We were called throughout the process, keeping us informed. More

Norm was my advisor and he was awesome! He was very helpful and knowledgeable. He kept me in the loop with everything! Job well done helpful and knowledgeable. He kept me in the loop with everything! Job well done More