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BMW of Kansas City South
Kansas City, MO
2,085 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,085 Reviews of BMW of Kansas City South
Verified Customer
August 27, 2020
Clinton is outstanding to work with. He quickly assessed what needed done, guickly got me on my way and thoroughly explained the work done. Excellent! what needed done, guickly got me on my way and thoroughly explained the work done. Excellent! More
by chrisnelson35
Employees Worked With
Clinton Wong
August 27, 2020
Great service. Easy to obtain an appointment. The BMW folks are always a pleasure and thorough. I enjoyed working with Derek in the service team. folks are always a pleasure and thorough. I enjoyed working with Derek in the service team. More
by DON.HINKLE
Employees Worked With
Derek Goodhart
August 27, 2020
My wife’s 2018 440xi was at the end of its lease but we loved the car and considered purchasing it. However, she also wanted a more flexible vehicle with 4 doors and rear storage space. After considering s loved the car and considered purchasing it. However, she also wanted a more flexible vehicle with 4 doors and rear storage space. After considering several other BMW’s she chose the X3 M40i and the attention we received at BMW Kansas City South made leasing the vehicle there a priority. In particular, Keith Heedum was very helpful and professional in all he did for us. We are very pleased with our experience! More
by Rhanson22
Employees Worked With
Keith Heedum, Samuel Newton
August 27, 2020
Dealership and customer service experience was fine. I was in for scheduled service and the service was performed. Nothing more to say about the experience. was in for scheduled service and the service was performed. Nothing more to say about the experience. More
by LRC45
Employees Worked With
Paullie Ranker
August 25, 2020
Unfortunately I’ve tried both BMW service centers in Kc and have not been impressed by either. I’ve had other luxury cars and the service departments have been fantastic, they meet you at your car, willing and have not been impressed by either. I’ve had other luxury cars and the service departments have been fantastic, they meet you at your car, willingly give a loaner even for just an oil change, and appear to really care about your experience. I was disappointed in the service level at this dealership from the moment I walked in when 3 employees were standing there with no customers in sight an no one even acknowledged me until I asked for help. Very disappointed. My next purchase will be Audi or Mercedes where I know the service level will be great More
by tmoszyk
Employees Worked With
Norm / Sarah & Sales manager
August 24, 2020
They were able to get my car back up and running quickly. My car actually runs better now than it did before. Took care of me very professionally. Way cheaper than I thought it was going to be. My car actually runs better now than it did before. Took care of me very professionally. Way cheaper than I thought it was going to be. More
by jpwulf81
Employees Worked With
Clinton Wong
August 23, 2020
Great service department, excellent service advisors. We will use you exclusively. When the time arrives to make our next new purchase of another X3, we will give your sales department a try. will use you exclusively. When the time arrives to make our next new purchase of another X3, we will give your sales department a try. More
by TREE.AJELLO
Employees Worked With
Matthew Bayer, Derek Goodhart
August 23, 2020
Greatest experience I ever had!! I will be bringing you customers for the near future . Premium experience for a premium vehicle. The Technoligies is top notch customers for the near future . Premium experience for a premium vehicle. The Technoligies is top notch More
by TMTHYBRANSON
Employees Worked With
Samuel Newton
