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BMW of Kansas City South

Kansas City, MO

4.8
2,091 Reviews

1200 W 104th St

Kansas City, MO

64114

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2,091 Reviews of BMW of Kansas City South

August 27, 2020

Dealership and customer service experience was fine. I was in for scheduled service and the service was performed. Nothing more to say about the experience. More

by LRC45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
August 25, 2020

Had a very good experience with the dealership. They gave me a loaner car that was perfect. I will definitely come back for my next service.. More

by JOAN6766
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paullie Ranker
August 25, 2020

Unfortunately I’ve tried both BMW service centers in Kc and have not been impressed by either. I’ve had other luxury cars and the service departments have been fantastic, they meet you at your car, willing More

by tmoszyk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Norm / Sarah & Sales manager
Sep 10, 2020 -

BMW of Kansas City South responded

Tmoszyk, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Kansas City South!

August 24, 2020

They were able to get my car back up and running quickly. My car actually runs better now than it did before. Took care of me very professionally. Way cheaper than I thought it was going to be. More

by jpwulf81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
August 23, 2020

Great service department, excellent service advisors. We will use you exclusively. When the time arrives to make our next new purchase of another X3, we will give your sales department a try. More

by TREE.AJELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bayer, Derek Goodhart
August 23, 2020

Greatest experience I ever had!! I will be bringing you customers for the near future . Premium experience for a premium vehicle. The Technoligies is top notch More

by TMTHYBRANSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Newton
August 23, 2020

Came in for service on my 2006 X5. Haven’t gotten my inspection video yet but over all very happy with the service and friendly atmosphere. More

by JASONMHORN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Michael
August 22, 2020

I was told during the sale we could purchase extended warranty & when I called to do this I was told they didn’t offer it! Not happy with this bait and switch technique. More

by LEAVEY.ANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Vukorep
August 22, 2020

Billy was the best to work with! He is so knowledgeable and very kind. Billy was so patient with my indecisiveness and his helpfulness was ultimately the reason why I chose BMW over Lexus. More

by LMM432
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Roskosh
August 22, 2020

Clinton, my service advisor was Great. Friendly, courteous & kept me informed throughout the process. The best part was the video I received in a text. It was the mechanic recording the vehicle ins More

by YOUNGCALDWELL7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
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