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BMW of Kansas City South
Kansas City, MO
2,091 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,091 Reviews of BMW of Kansas City South
August 27, 2020
Dealership and customer service experience was fine. I was in for scheduled service and the service was performed. Nothing more to say about the experience. was in for scheduled service and the service was performed. Nothing more to say about the experience. More
by LRC45
Verified CustomerEmployees Worked With
Paullie Ranker
August 25, 2020
Unfortunately I’ve tried both BMW service centers in Kc and have not been impressed by either. I’ve had other luxury cars and the service departments have been fantastic, they meet you at your car, willing and have not been impressed by either. I’ve had other luxury cars and the service departments have been fantastic, they meet you at your car, willingly give a loaner even for just an oil change, and appear to really care about your experience. I was disappointed in the service level at this dealership from the moment I walked in when 3 employees were standing there with no customers in sight an no one even acknowledged me until I asked for help. Very disappointed. My next purchase will be Audi or Mercedes where I know the service level will be great More
by tmoszyk
Employees Worked With
Norm / Sarah & Sales manager
August 24, 2020
They were able to get my car back up and running quickly. My car actually runs better now than it did before. Took care of me very professionally. Way cheaper than I thought it was going to be. My car actually runs better now than it did before. Took care of me very professionally. Way cheaper than I thought it was going to be. More
by jpwulf81
Employees Worked With
Clinton Wong
August 23, 2020
Great service department, excellent service advisors. We will use you exclusively. When the time arrives to make our next new purchase of another X3, we will give your sales department a try. will use you exclusively. When the time arrives to make our next new purchase of another X3, we will give your sales department a try. More
by TREE.AJELLO
Employees Worked With
Matthew Bayer, Derek Goodhart
August 23, 2020
Greatest experience I ever had!! I will be bringing you customers for the near future . Premium experience for a premium vehicle. The Technoligies is top notch customers for the near future . Premium experience for a premium vehicle. The Technoligies is top notch More
by TMTHYBRANSON
Employees Worked With
Samuel Newton
August 22, 2020
I was told during the sale we could purchase extended warranty & when I called to do this I was told they didn’t offer it! Not happy with this bait and switch technique. warranty & when I called to do this I was told they didn’t offer it! Not happy with this bait and switch technique. More
by LEAVEY.ANGEL
Employees Worked With
Denis Vukorep
August 22, 2020
Billy was the best to work with! He is so knowledgeable and very kind. Billy was so patient with my indecisiveness and his helpfulness was ultimately the reason why I chose BMW over Lexus. and very kind. Billy was so patient with my indecisiveness and his helpfulness was ultimately the reason why I chose BMW over Lexus. More
by LMM432
Employees Worked With
Billy Roskosh
August 22, 2020
Clinton, my service advisor was Great. Friendly, courteous & kept me informed throughout the process. The best part was the video I received in a text. It was the mechanic recording the vehicle ins courteous & kept me informed throughout the process. The best part was the video I received in a text. It was the mechanic recording the vehicle inspection as well as the work that needed to be done. OUTSTANDING More
by YOUNGCALDWELL7
Employees Worked With
Clinton Wong
