BMW of Monterey - Service Center

Im very happy White mr. Roel Vela they give me all attention when i drop my car for the service I'm happy all service are perfec the price for the service is okey my mr Roel they call when the car is attention when i drop my car for the service I'm happy all service are perfec the price for the service is okey my mr Roel they call when the car is redy thank you very much I'm very happy white you service More

Roel Vela was exactly what you would want in a customer service rep. He made sure to get my car done as fast as possible and was a pleasure to talk to. He has a great sense of Humor and checked up on me mu service rep. He made sure to get my car done as fast as possible and was a pleasure to talk to. He has a great sense of Humor and checked up on me mutiple times while I was waiting. I feel confident that he would be able to help me with any problem that I have in a professional and timely matter. More

Roel Bob and Chris are excellent in their customer service they provide full explanations,promptness on getting work done well and people on their way. They are extremely knowledgeable and considerate service they provide full explanations,promptness on getting work done well and people on their way. They are extremely knowledgeable and considerate. They provide shuttles and loaner cars which is a great convenience. More

Service was top notch, employee went over all the service requirements and was well informed on all aspects of my vehicle. Great deal of professionalism and I also like the fact that my car is always cleane requirements and was well informed on all aspects of my vehicle. Great deal of professionalism and I also like the fact that my car is always cleaned upon completion of service. I'd definitely recommend this dealership to my friends and family. Of note, I purchased my vehicle up at Stevens Creek BMW and although I'm happy with the vehicle and the price of purchase, the overall experience was terribleI find. Furthermore, its interesting that after almost 2 months I still haven't received an evaluation to provide BMW on the initial purchase. More

Roel Vela made sure all my questions were answered and gave me great customer service. He made me feel comfortable during my visit and I will most certainly make this the dealership that I bring my car t gave me great customer service. He made me feel comfortable during my visit and I will most certainly make this the dealership that I bring my car to for all of its needs. I will recommend this dealership to my friends and family. More

Roel and the rest of the workers were very friendly.They helped us through the whole process and explained to us the problems with my vehicle.After they fixed my car they gladly washed my BMW and put some g helped us through the whole process and explained to us the problems with my vehicle.After they fixed my car they gladly washed my BMW and put some gas in it i was very happy with the service.I would recommend Seaside BMW to anyone. More

I would buy another BMW from MY BMW because of the personal attention and service I was given by Gen'l Mgr, Bob Gee. I had a warranty issue on a brake problem on my new 330I (Euro Delivery progm) tha personal attention and service I was given by Gen'l Mgr, Bob Gee. I had a warranty issue on a brake problem on my new 330I (Euro Delivery progm) that was subsequently repaired after the car was delivered home. After repeated calls to the Euro delivery Ctr I was put in touch with the Mr Gee, who listened to me, researched my problem and was able to get warranty coverage on my brake repair. I would also like to thank svc mgr Julian for his exceptional service and care. Please check out MY BMW before visiting other dealers. I did and they have me as a customer for my next new BMW. More