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BMW of Mountain View

Mountain View, CA

4.7
1,028 Reviews

150 East El Camino Real

Mountain View, CA

94040

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Showing 1,028 reviews

September 14, 2022

My experience at BMW Mountain View was excellent, Branden was great at communicating on the progress of my car and I had almost no hassle getting my car taken care of. There was only an incident where I made More

by TTran
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Branden Casey
Sep 18, 2022 -

BMW of Mountain View responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Mountain View. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 12, 2022

I always get my BMW serviced at the BMW of Mountain View and that is because I trust Wayne Hong. Wayne is an incredible Service advisor who looks out for you and your car. He makes the right recommendations More

by jai.iyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Hong
Sep 16, 2022 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 11, 2022

I had great experience when I visited BMW of Mountain View. this time Marc Nappi was my service advisor and he was very friendly. I hope to meet him next time. More

by Amir Dagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Nappi
Sep 14, 2022 -

BMW of Mountain View responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

September 11, 2022

I always have a great experience whenever I visit BMW of Mountain View. This time "Kyle Ossello" was my service advisor and he was really friendly and quick. There was an additional repair required on my ca More

by abinash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Ossello
Sep 14, 2022 -

BMW of Mountain View responded

Hi Abinash, we're happy you found our staff to be so supportive during your experience here at BMW of Mountain View. Feel free to stop by if you ever need any more help.

September 09, 2022

I have purchased 2 vehicles from this dealership. I am absolutely satisfied with all aspects of this dealership and am looking forward to working with them next year on next years purchase More

by waynebrasseaux
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bahman Farzan, Kevin Roach, Wayne Hong
Sep 13, 2022 -

BMW of Mountain View responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Mountain View. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 09, 2022

I was pleased with the professional and prompt service. I always feel comfortable when I bring my old BMW for any repair. I trust them . More

by Youngsoo.ryu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Sep 09, 2022 -

Youngsoo.ryu responded

I always trust BMW mountain View. I don't mind doing simple oil change from other place, but always use BMW mountain view for all other service. I feel safe

September 08, 2022

I am generally satisfied with doing car service at BMW of Mountain View. The customer service has been great. More

by Juan Colmenares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sleiman
Sep 12, 2022 -

BMW of Mountain View responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 08, 2022

Service advisor is customer friendly and professionally, always provides loaner car. Huge open space showroom, I rate it the best BMW dealership in Bay Area. More

by BMW Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sleinman
Sep 12, 2022 -

BMW of Mountain View responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 08, 2022

Service department Devin was friendly and helpful, though the service took five days which exceeded my expectation. More

by charles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin
Sep 12, 2022 -

BMW of Mountain View responded

Hello Charles, we're happy you found our staff to be so supportive during your experience here at BMW of Mountain View. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2022

Leonardo is friendly and knowledgeable. He is very clear in communication and responds quickly by email or text message even when he's not in the office. I will definitely contact him when More

by hosuk
Recommend Dealer
Yes
Employees Worked With
Leonardo Lunardi
Sep 13, 2022 -

BMW of Mountain View responded

Hosuk, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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