Back

BMW of North Haven

North Haven, CT

4.5
1,395 Reviews

610 Washington Avenue

North Haven, CT

06473

Directions

By Type

Showing 1,395 reviews

February 26, 2021

Overall this dealer is great. I usually don't give 5 stars. Making reservation online is easy. I also received a confirmation call from BMW of North Haven. I was serviced immediately when I arrived at t More

by bebydou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Mauro
February 26, 2021

Wonderful to work with, Alison and Don are Great!!! Always quick service, professional and competitivley priced. Keep it going and Everyone stay Safe and Healthy More

by LEON611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alison and Don, Melissa Fertiguena, Jake Mauro
February 26, 2021

The dealership and Basel Saad is amazing. . I felt the finance guy was bullying me about taking the maintenance package.otherwise all was smooth going. More

by annaelizabethcarlson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Taylor Middagh, Eduardo Calderon
February 26, 2021

Alway a pleasant experience, treated like a customer should be. Clean comfortable service area. Thank you for the service reminder, these are quite helpful. Good job! More

by FXM2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Combs
February 26, 2021

I was very disappointed in the loaner vehicle was very dirty. I requested the representative did clean drive side. We are dealing with a pandemic More

by ANGELA.GATISON
Recommend Dealer
No
Employees Worked With
Pierre Fitzenberger
February 26, 2021

I had a great experience working with the service team at BMW of North Haven. They went out of their way to provide a loaner and get my vehicle into service ASAP. More

by EHVELA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
February 26, 2021

Work on my car as always was done well. People in all Work on my car as always was done well. People in all areas I came in contact with are really nice and very knowledgeable. Always keep me updated on More

by EMONDRAMJET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Fertiguena, Jake Mauro
February 26, 2021

Taken right in for my appointment. Loaner was available so no need to wait for service - COVID adjustment. Don found ways to lower my overall costs. Quick turnaround on the service. Upon return just needed More

by mpetter107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Smith
February 26, 2021

It was easy to make an appt. I got there early and could see how thoroughly the cars were being disinfected. The service associate, who I have used before, is just the best. His name is Orain (I am sure I More

by FERNELEVINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orain (not correct spelling)
February 26, 2021

Excellent all around. Megan was awesome - responsive and responsible. Having a loaner was very useful and convenient- The diagnostics was also comprehensive and provided us with understanding of what the More

by maf2029
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Fertiguena, Jake Mauro
...
104
...