BMW of North Haven
North Haven, CT
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Overall this dealer is great. I usually don't give 5 stars. Making reservation online is easy. I also received a confirmation call from BMW of North Haven. I was serviced immediately when I arrived at t stars. Making reservation online is easy. I also received a confirmation call from BMW of North Haven. I was serviced immediately when I arrived at the schedule time. I found the car backing camera was upgraded with track line, which is a surprise. However I did ask for an infotainment manual, which indicated in my manual says that I can get one from the service center, but not available. More
Wonderful to work with, Alison and Don are Great!!! Always quick service, professional and competitivley priced. Keep it going and Everyone stay Safe and Healthy Great!!! Always quick service, professional and competitivley priced. Keep it going and Everyone stay Safe and Healthy More
The dealership and Basel Saad is amazing. . I felt the finance guy was bullying me about taking the maintenance package.otherwise all was smooth going. finance guy was bullying me about taking the maintenance package.otherwise all was smooth going. More
Alway a pleasant experience, treated like a customer should be. Clean comfortable service area. Thank you for the service reminder, these are quite helpful. Good job! should be. Clean comfortable service area. Thank you for the service reminder, these are quite helpful. Good job! More
I was very disappointed in the loaner vehicle was very dirty. I requested the representative did clean drive side. We are dealing with a pandemic dirty. I requested the representative did clean drive side. We are dealing with a pandemic More
I had a great experience working with the service team at BMW of North Haven. They went out of their way to provide a loaner and get my vehicle into service ASAP. BMW of North Haven. They went out of their way to provide a loaner and get my vehicle into service ASAP. More
Work on my car as always was done well. People in all Work on my car as always was done well. People in all areas I came in contact with are really nice and very knowledgeable. Always keep me updated on Work on my car as always was done well. People in all areas I came in contact with are really nice and very knowledgeable. Always keep me updated on any issues as they happen. Car was washed and and ready at requested time. Loaner cars are provided as needed. More
Taken right in for my appointment. Loaner was available so no need to wait for service - COVID adjustment. Don found ways to lower my overall costs. Quick turnaround on the service. Upon return just needed so no need to wait for service - COVID adjustment. Don found ways to lower my overall costs. Quick turnaround on the service. Upon return just needed to go insude to pay. Overall it was a simple, easy to follow process. I’d been avoiding bringing the car in for an oil change because it’s barely moved for the last year and I didn’t want to sit and wait for it as I have in the past. Shouldn’t have worried. BMW of North Haven has it all under control. More
It was easy to make an appt. I got there early and could see how thoroughly the cars were being disinfected. The service associate, who I have used before, is just the best. His name is Orain (I am sure I see how thoroughly the cars were being disinfected. The service associate, who I have used before, is just the best. His name is Orain (I am sure I have spelled his name incorrectly). More
Excellent all around. Megan was awesome - responsive and responsible. Having a loaner was very useful and convenient- The diagnostics was also comprehensive and provided us with understanding of what the responsible. Having a loaner was very useful and convenient- The diagnostics was also comprehensive and provided us with understanding of what the vehicle needed More