BMW of North Haven
North Haven, CT
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How my CPO car was delivered to me I was shocked that the took delivery of my car, and found the gas cap tether broken and the car paint not as clean as i would thought BMX took except I was shocked that the took delivery of my car, and found the gas cap tether broken and the car paint not as clean as i would thought BMX took exception pride in there deliveries. More
This is our first BMW and found Pierre very helpful with our selection, having the car ready for a test drive, and price negotiations during this Covid dealership restrictive environment. Pierre was excell our selection, having the car ready for a test drive, and price negotiations during this Covid dealership restrictive environment. Pierre was excellent throughout the entire process. Believe me, if I don't like the salesperson or the dealership, I will not buy a car. Pierre provided an excellent and fair buying experience. Mike and Sue Wierzbinski. More
Repair Efficient repair of our car. The only issue we had was we could not wait for repairs because there was no waiting room due to corona virus Efficient repair of our car. The only issue we had was we could not wait for repairs because there was no waiting room due to corona virus More
Basel and Melissa were incredible. I was ignored by another dealership after being promised multiple calls to help get my mother out of her lease. I ended up just reaching out to Melissa directly via e another dealership after being promised multiple calls to help get my mother out of her lease. I ended up just reaching out to Melissa directly via email and explaining my situation. At the end of the day I ended up buying two cars from north haven. I was only planning on getting one due to helping my mother with her expiring lease term. I was so happy with the dealership I got a car for myself as well. I would never consider going anywhere else in the future. Communication was fantastic and the pricing was more than fair. Overall just really great people. More
Very clean, comfortable, willing to please their customers!! Flexible and offered many options. Stephanie was more the gracious and make the process smooth and easy. customers!! Flexible and offered many options. Stephanie was more the gracious and make the process smooth and easy. More
Fantastic Experience Been coming to BMW of North Haven since purchasing our first Bimmer vehicle back in 2000. Since then have always returned here for our in warranty as Been coming to BMW of North Haven since purchasing our first Bimmer vehicle back in 2000. Since then have always returned here for our in warranty as well as out of warranty service and repairs. Ashley R. the service manager along with Alison (SA) and all the technicians treat their customers as family. I have never been disappointed with any service at this business. From the moment I contact them for an appointment, to the Greeting I receive the morning of my visit, to the great work the techs do in diagnosing the problem, and repairing it, and picking up the car after the work is done. It is a pleasurable experience. I would never consider going anywhere else. More
Josh was excellent in all phases of the sale and the paperwork process at this dealership was automated and very efficient. Would definitely recommend this dealer and salesperson! paperwork process at this dealership was automated and very efficient. Would definitely recommend this dealer and salesperson! More
trunk repair I brought in the car for warrantee repair, from check in to service loaner, all aspects of costumer service were wonderful and excedded my expectation I brought in the car for warrantee repair, from check in to service loaner, all aspects of costumer service were wonderful and excedded my expectations....... More
Professional & Courteous I recently brought my X3 in for an exhaust problem. I was given a courtesy loaner and my vehicle was diagnosed and repaired. Ashley Roudie, the servic I recently brought my X3 in for an exhaust problem. I was given a courtesy loaner and my vehicle was diagnosed and repaired. Ashley Roudie, the service manager, is beyond wonderful! She is sincere, courteous, knowledgeable, and treats you with respect. I can't say enough about her; the whole experience was positive. More
My BMW Josh made my BMW lease purchase seamless. This is my fourth BMW lease. I would highly recommend this dealership for both the quality and production Josh made my BMW lease purchase seamless. This is my fourth BMW lease. I would highly recommend this dealership for both the quality and production provides. More