BMW of North Haven
North Haven, CT
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Good experience in service department. Car completed on time. Thankful for use of loaner car. Employees informative and positive. Dealership is a positive business time. Thankful for use of loaner car. Employees informative and positive. Dealership is a positive business More
For the first time service manager at the dealership did not get back to me on the status of the vehicle despite my message Nobody could tell me what was wrong and that they had ordered parts though my car not get back to me on the status of the vehicle despite my message Nobody could tell me what was wrong and that they had ordered parts though my car was at the service center for nearly a week More
Don was exceptionally thoughtful and attentive. The work appears to have been well done, and the car was returned clean and on time. appears to have been well done, and the car was returned clean and on time. More
Courteous, considerate, thorough, and personable - without exception. Notifications are timely and clear, progress reports are also clear, even providing videos! And every employee I came in contact w without exception. Notifications are timely and clear, progress reports are also clear, even providing videos! And every employee I came in contact with was exceptionally dedicated to their duties. Solid characters! More
Chris and team were exceptional. Their attentiveness and customer care were more than we could ask for. The ease of purchase and ability to leave the lot with our new vehicle with such quickness floored us customer care were more than we could ask for. The ease of purchase and ability to leave the lot with our new vehicle with such quickness floored us. I can't wait to buy my next vehicle from them! More
The experience was easy, comfortable and efficient. Chris worked with me to order a car with all the customizations I wanted. It's always a pleasure dealing with Chris and I look forward to working wi Chris worked with me to order a car with all the customizations I wanted. It's always a pleasure dealing with Chris and I look forward to working with him and BMW of North Haven again. More
Amazing experience all around. Sales and finance were exceptional and having a technology specialist review the car before leaving was a nice touch. exceptional and having a technology specialist review the car before leaving was a nice touch. More