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BMW of North Haven

North Haven, CT

4.5
1,396 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,396 reviews

February 09, 2022

Good experience in service department. Car completed on time. Thankful for use of loaner car. Employees informative and positive. Dealership is a positive business More

by MICHRON713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Oraine Graham, Alison Connors
Feb 09, 2022 -

BMW of North Haven responded

It's great to hear that you had such a positive and timely experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of North Haven! The Ultimate Experience The Service Team at BMW of North Haven

February 04, 2022

Great service experience - This was for a scheduled maintenance. Everything was taken care of in a smooth and convenient manner. More

by raimund.herzog
Recommend Dealer
Yes
Employees Worked With
Oraine Graham
Feb 04, 2022 -

BMW of North Haven responded

Thank you for sharing your thoughts about your experience with BMW of North Haven. We appreciate your business and hope to see you again soon! The Ultimate Experience The Service Team at BMW of North Haven

February 04, 2022

For the first time service manager at the dealership did not get back to me on the status of the vehicle despite my message Nobody could tell me what was wrong and that they had ordered parts though my car More

by PILU926
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Smith
Feb 04, 2022 -

BMW of North Haven responded

Thank you for your candid feedback. We are very sorry to hear that your recent experience wasn't up to par. Please don't hesitate to reach out to management if you would like to discuss this matter in more detail. We appreciate your business and hope you will give us another opportunity to serve you! The Ultimate Experience The Service Team at BMW of North Haven

February 03, 2022

Don was exceptionally thoughtful and attentive. The work appears to have been well done, and the car was returned clean and on time. More

by DONALD.ENGELMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Smith, Alison Connors
Feb 03, 2022 -

BMW of North Haven responded

Thank you for your business and this review. We're happy to hear that Don and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Ultimate Experience The Service Team at BMW of North Haven

February 03, 2022

Courteous, considerate, thorough, and personable - without exception. Notifications are timely and clear, progress reports are also clear, even providing videos! And every employee I came in contact w More

by HIRTLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Don Smith, Oraine Graham, Alison Connors, Luis Cubille
Feb 03, 2022 -

BMW of North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of North Haven. The Ultimate Experience The Service Team at BMW of North Haven

February 03, 2022

Helpful, kind, effective. Was very pleased with my experience at the dealership. Will highly recommend More

by Rotem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Combs
Feb 03, 2022 -

BMW of North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of North Haven. The Ultimate Experience The Team at BMW of North Haven

February 02, 2022

Chris and team were exceptional. Their attentiveness and customer care were more than we could ask for. The ease of purchase and ability to leave the lot with our new vehicle with such quickness floored us More

by crockett.family
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Chris Combs
Feb 02, 2022 -

BMW of North Haven responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at BMW of North Haven are glad to have you as a customer. The Ultimate Experience The Team at BMW of North Haven

February 02, 2022

Great experience..The process went very smooth. Basal was very accommodating. I would definitely recommend to my friends and family More

by nay038
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Eduardo Calderon
Feb 03, 2022 -

BMW of North Haven responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Basel and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! The Ultimate Experience The Team at BMW of North Haven

February 02, 2022

The experience was easy, comfortable and efficient. Chris worked with me to order a car with all the customizations I wanted. It's always a pleasure dealing with Chris and I look forward to working wi More

by archangelxtc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Chris Combs, Joseph Garcia
Feb 03, 2022 -

BMW of North Haven responded

Thank you so much for your wonderful review! We are thrilled that Chris had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

February 02, 2022

Amazing experience all around. Sales and finance were exceptional and having a technology specialist review the car before leaving was a nice touch. More

by Joe C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Joseph Garcia
Feb 02, 2022 -

BMW of North Haven responded

Thank you for taking the time to leave us this five-star review. We're thrilled that you found your experience with our team to be a positive one. Congratulations on your new purchase, Joe! Thank you for choosing BMW of North Haven. The Ultimate Experience The Team at BMW of North Haven

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