BMW of North Haven
North Haven, CT
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Usual good experience with BMW North Haven. Luis handled everything like a pro, never anything less. Received a loaner, individuals name escapes me but she’s very good. everything like a pro, never anything less. Received a loaner, individuals name escapes me but she’s very good. More
ALTHOUGH I RECEIVCED A LOANER VEHICILE I WOULD HAVE PREFERRED TO BE ABLE TO PICK UP MY VEHICLE AROUND 1:00 INSTEAD OF AT 4:00 AND HAVE TO FIGHT THE TRAFFIC TO ORANGE. PREFERRED TO BE ABLE TO PICK UP MY VEHICLE AROUND 1:00 INSTEAD OF AT 4:00 AND HAVE TO FIGHT THE TRAFFIC TO ORANGE. More
The process was smooth, efficient and quick! We did all the paperwork by phone/email and when I arrived at the dealership, I quickly signed a few documents and was on my way. Thanks to Ryan and the team fo the paperwork by phone/email and when I arrived at the dealership, I quickly signed a few documents and was on my way. Thanks to Ryan and the team for making the process painless! More
Had a good experience there Ryan is the best sale person make everything very easy i recommended him I will definitely go back in the furure make everything very easy i recommended him I will definitely go back in the furure More
I encountered the following problems.1. I was promised I encountered the following problems. 1. I was promised a phone call to alert me when the car would be ready to be picked up. I was not called unti I encountered the following problems. 1. I was promised a phone call to alert me when the car would be ready to be picked up. I was not called until mid afternoon of the next day. 2. I was charged an outrageous amount (nearly $200) to have a front license plate installed. More
The dealership is professional and easy to work with but I had an amazing saleswoman who help me the whole entire way of the process. There was some issues with the transmission which had to wait for two ex I had an amazing saleswoman who help me the whole entire way of the process. There was some issues with the transmission which had to wait for two extra week before I can take delivery of the SAV. Salma Cole always kept me up to date with what is going on. More
Called mid day to make an appointment. Was able to bring Called mid day to make an appointment. Was able to bring the car that day. Service advisor was pleasant and knowledgeable. Called mid day to make an appointment. Was able to bring the car that day. Service advisor was pleasant and knowledgeable. More
Always right on target helpful very informative a Always right on target helpful very informative a pleasure start to finish Always right on target helpful very informative a pleasure start to finish More