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BMW of North Haven
North Haven, CT
1,397 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 09, 2021
While it took much longer than expected, Alison was great to work with and kept me fully up to date. In the end, it was worth the wait. And the loaner vehicle is amazing. to work with and kept me fully up to date. In the end, it was worth the wait. And the loaner vehicle is amazing. More
by MICHAEL.HOEPP
Verified CustomerEmployees Worked With
Alison Connors
Helpful June 09, 2021
I love my car. Ryan is fantastic. Professional and personable. The entire process was smooth and uneventful. Matt and Joseph were also great! Would recommend . personable. The entire process was smooth and uneventful. Matt and Joseph were also great! Would recommend . More
by christine
Employees Worked With
Matt, Joseph, Ryan Aldrich
June 09, 2021
Ryan Aldrich was very easy to work with. I spent quite a bit of time looking at different model cars and Ryan was patient and did not pressure me in any way. I have bought many cars over the years and Ryan bit of time looking at different model cars and Ryan was patient and did not pressure me in any way. I have bought many cars over the years and Ryan tops the experience list. My advice is work with Ryan, he is the reason I recommend this dealership... More
by GRH
Employees Worked With
Ryan Aldrich
June 08, 2021
Very pleasant and stress free experience. Sales person and finance department were efficient and professional. My husband and I felt comfortable with everyone involved and would definitely do business wit and finance department were efficient and professional. My husband and I felt comfortable with everyone involved and would definitely do business with them again. More
by deborahcorso
Employees Worked With
Corey Jones, Chris Combs
June 08, 2021
Always some confusion with this dealership about what’s covered by warranty and what’s not. I have had this problem not just this time but on multiple occasions years ago as well. I thought they would have covered by warranty and what’s not. I have had this problem not just this time but on multiple occasions years ago as well. I thought they would have improved but it’s the same. The go to answer seems to be “that’s not covered by warranty” you talk to a few people multiple times and magically it’s covered. I have had far better experiences at other BMW dealerships. This warranty coverage non sense seems to be a unique problem with this dealership. More
by KAHUJA70
Employees Worked With
Alison Connors
June 07, 2021
My service appt was smoothHad an awesome loaner car, and My service appt was smooth Had an awesome loaner car, and I was done by the end of the day. Drop off was very smooth. My service appt was smooth Had an awesome loaner car, and I was done by the end of the day. Drop off was very smooth. More
by eskbfrank
Employees Worked With
Oraine Graham
June 07, 2021
Pleasant from the time I called and book the appointment (Megan) until I drove in and out. Quick turn around service. The guy (Luis) explained and price everything, which was good to know before I left my (Megan) until I drove in and out. Quick turn around service. The guy (Luis) explained and price everything, which was good to know before I left my car. I returned to a vacuum and clean car. Service and customer service was GREAT! More
by MR.KELVINWEBB
Employees Worked With
Megan Sutfin, Luis Cubille
June 07, 2021
Great experience! Andy and Eduardo were fantastic and very easy to work with. My car was in sooner than expected. Definitely will be back for another car after my lease is up! very easy to work with. My car was in sooner than expected. Definitely will be back for another car after my lease is up! More
by andreafigulyhair
Employees Worked With
Eduardo Calderon, Andy Duque
June 07, 2021
Very nice people. The service was great. The tutorials were very helpful. It was very no pressure. The process was painless. I would do it again. were very helpful. It was very no pressure. The process was painless. I would do it again. More
by dmautner90
Employees Worked With
Corey Jones, Eduardo Calderon, Stephanie Mismas
June 07, 2021
Best car experience I've had. Andy was great to work with. He even found a tape measure so I could measure the car to assure it would fit in my garage! Everyone I dealt with was professional and easy t with. He even found a tape measure so I could measure the car to assure it would fit in my garage! Everyone I dealt with was professional and easy to work with. More
by barbarabacal
Employees Worked With
Andy Duque
