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BMW of North Haven

North Haven, CT

4.5
1,396 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,396 reviews

May 26, 2021

The personnel were very courteus but thery ordered the wrong part and had my car for one day less than a week they did sll sorts of extra things to mske up for it though More

by CZESTOCHOWA1734
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
May 27, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. The Ultimate Experience The Service Team at BMW of North Haven

May 26, 2021

Can’t trust what they tell me when my car goes in for an easy oil change....I come out with new tires, new brake pads! Car only had 20k miles on it! More

by daria.howard1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Roudie, Don Smith
May 25, 2021

Great service, staff, and facilities. It’s always satisfying to know the repair or maintenance will be completed properly and timely. Experience counts when you have a bmw requirement that needs atte More

by IHWIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Alison Connors
May 25, 2021 -

BMW of North Haven responded

Thank you for choosing BMW of North Haven, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Ultimate Experience The Service Team at BMW of North Haven

May 25, 2021

Ryan was an amazing salesmen. He went above and beyond and got my car ready a day early He left no stone unturned and made sure we were very happy More

by Mark.aldrich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Aldrich
May 25, 2021 -

Mark.aldrich responded

Thank you Ryan

May 25, 2021

This week I had the best car buying experience I’ve ever had. Andy was so friendly & helpful from start to finish and was a pleasure to work with. Eddie was also very friendly, and presented all the financi More

by Chris W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Andy Duque
May 25, 2021 -

BMW of North Haven responded

Thank you so much, Chris, for your wonderful review! We are thrilled that Andy and Eduardo had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

May 25, 2021

Our Salesman Ryan was excellent he said & did everything promised & more!! Very professional I have to say! He was even a gentleman & left me a thank you gift in my console with a shiny BOW on it!! We love More

by agsr12588
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Aldrich
May 26, 2021 -

BMW of North Haven responded

Thanks for your feedback on your recent visit to BMW of North Haven. We're glad to hear that Ryan and our sales team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Ultimate Experience The Team at BMW of North Haven

May 25, 2021

Donald was great. Would like to have him as my point of contact for service moving forward. He kept me Informed and detailed the work performed. More

by AMELOTTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
May 25, 2021 -

BMW of North Haven responded

Thanks for sharing your thoughts about your experience with Donald here at BMW of North Haven. We appreciate your business and hope to see you again soon! The Ultimate Experience The Service Team at BMW of North Haven

May 24, 2021

Pierre was extremely courteous, professional and very knowledgeable of the cars he showed us. That was the starting point to an excellent overall experience at the dealership. Everyone was a pleasure t More

by MikeM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Hyland, Chandran Venkitachalam, Eduardo Calderon, Pierre Fitzenberger
May 24, 2021 -

BMW of North Haven responded

Thank you so much for taking the time to share your fantastic feedback with us, Mike. We are delighted to learn about your positive experience here with Pierre. Congratulations on your new purchase! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Ultimate Experience The Team at BMW of North Haven

May 24, 2021

My experience buying my used 2021 BMW X3 was excellent! The vehicle was in pristine condition as advertised and the purchase experience was above my expectation. More

by Alex J
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre
May 24, 2021 -

BMW of North Haven responded

Thank you for taking the time to leave us this fantastic, five-star review, Alex! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of North Haven. Congratulations on your 2021 X3, Alex! The Ultimate Experience The Team at BMW of North Haven

May 24, 2021

Excellent receptionExcellent customer service Excellent Excellent reception Excellent customer service Excellent deal I got the car I wanted at the right price, and we completed the transaction in no t More

by GC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Fitzenberger
May 24, 2021 -

BMW of North Haven responded

Thank you for taking the time to write this awesome review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at BMW of North Haven are glad to have you as a customer. The Ultimate Experience The Team at BMW of North Haven

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