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BMW of North Haven

North Haven, CT

4.5
1,395 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,395 reviews

May 18, 2021

Great team!Megan got me scheduled with a loaner right Great team! Megan got me scheduled with a loaner right away; Marcello was great with the loaner in and out quickly; Allison was a wonderful service a More

by MARYBETH.ELLISON
Customer Service
Recommend Dealer
Yes
Employees Worked With
Megan, Marcello, Danielle, Alison Connors
May 18, 2021 -

BMW of North Haven responded

Marybeth, thank you for choosing BMW of North Haven, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Ultimate Experience The Service Team at BMW of North Haven

May 17, 2021

Very pleased with the salesperson (Andy) very professional, caring, understanding of our needs. Will refer Bmw of north haven to family and friends . My purchase was very smooth and enjoyable. More

by eulianap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Andy Duque
May 17, 2021 -

BMW of North Haven responded

Thanks for your feedback on your recent visit to BMW of North Haven. I'm glad to hear that Andy and our sales team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! The Ultimate Experience The Team at BMW of North Haven

May 17, 2021

Always a pleasure, the customer service was impeccable. Don went above and beyond and keeping me informed. I will continue to bring my vehicle here More

by alicia.malloon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
May 17, 2021 -

BMW of North Haven responded

Alicia, thank you for sharing your thoughts about your experience with BMW of North Haven. We appreciate your business and hope to see you again soon! The Ultimate Experience The Service Team at BMW of North Haven

May 17, 2021

The technician over serviced my oil levels when repairing the vehicle. This is a repeat issue. Overall this center is friendly & nice to work with More

by DAMATURO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alison Connors
May 17, 2021 -

BMW of North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear you find our service department nice to work with and friendly. We regret, however, that your oil levels have been off. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly. The Ultimate Experience The Service Team at BMW of North Haven

May 17, 2021

This was the best car buying experience I’ve had. Salma was amazing! Very professional and kind. The finance department and everyone I worked with was great More

by Melanieb
Recommend Dealer
Yes
Employees Worked With
Salma Cole
May 17, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your feedback with us, Melanie! We work hard to make sure our guests have an exceptional experience. We will share your comments with Salma and the team, and we look forward to working with you again. The Ultimate Experience The Team at BMW of North Haven

May 15, 2021

My service advisor was Don Smith. He was very friendly and knowledgeable. I recommend him very highly. Great place to do business. Great people. Very clean More

by ADDIEPAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith, Alison Connors
May 16, 2021 -

BMW of North Haven responded

Thank you for your business and this review. We're happy to hear Don was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Ultimate Experience The Service Team at BMW of North Haven

May 15, 2021

I worked with Andy on finding my new car and he did an excellent job to find the exact car I wanted. On day of pickup, worked with Eddie to sign the papers, everything was explained thoroughly and clear. More

by jmlas15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Andy Duque
May 16, 2021 -

BMW of North Haven responded

Thanks for sharing your thoughts about your experience with BMW of North Haven. We appreciate your business and hope to see you again soon! The Ultimate Experience The Team at BMW of North Haven

May 15, 2021

Great experience. Was treated well and fairly. Chris put me in a beautiful new vehicle in less 3 days. Everyone I interacted with was very professional and the experience seamless. More

by jennstjohn
Recommend Dealer
Yes
Employees Worked With
Matthew, Ben Hyland, Chandran Venkitachalam, Chris Combs
May 16, 2021 -

BMW of North Haven responded

Thank you, Jenn, for choosing BMW of North Haven, your feedback and rating mean a lot to us. We're glad Chris able to help, and we hope to see you again! The Ultimate Experience The Team at BMW of North Haven

May 14, 2021

Pierre was a great salesman. He answered all of my questions. He sat in the car with me for 40 minutes going over the cars options. This was very helpful. A nice clean dealership. Watch the price tho More

by Don
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre Fitzenberger
May 14, 2021 -

BMW of North Haven responded

Thank you so much for your wonderful review, Don! We are thrilled that Pierre had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

May 14, 2021

Great people make for a first class experience. Very Great people make for a first class experience. Very professional staff. We were acknowledged as soon as we walked into the showroom by Chris Combs More

by TOM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Chris Combs
May 14, 2021 -

BMW of North Haven responded

Thank you so much for your excellent review, Tom! We are so glad that Chris had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. The Ultimate Experience The Team at BMW of North Haven

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