This was my first experience with buying a non-Japanese car. We explored several makes/models (Audi, Mercedes, BMW) before settling for the BMW, thanks to the very patient and helpful sales person at BMW of North Haven, Todd Orowson. He went out of his way in providing help with finding us a car we like and for getting it to us as soon as he possibly could. At the time of delivery, he made sure we were completely satisfied with our car buying experience. We were also quite impressed with Stephanie Mismas who patiently helped us get acquainted with all of the features on our car. I've been really enjoying driving my BMW 428xi Gran Coupe. It just has a very different feel from my Lexus. Great driving experience; wonderful car.