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BMW of North Haven

North Haven, CT

4.3
1,415 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,415 reviews

May 20, 2021

BMW just does things right. The only "complaint" was I had to wait about 20 minutes for my paperwork to be available when I picked up my car More

by Kerryflorida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan , Oraine Graham
May 20, 2021 -

BMW of North Haven responded

Thank you for your feedback! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of North Haven. The Ultimate Experience The Service Team at BMW of North Haven

May 20, 2021

Andy was a pleasure to deal with. Low key and easy going - he made the experience smooth and pleasant. I’ll be back again for my next BMW! More

by Bill_rountree
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Andy Duque
May 20, 2021 -

BMW of North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new purchase. We're thrilled that you found your experience with Andy to be a positive one. The Ultimate Experience The Team at BMW of North Haven

May 20, 2021

Extremely professional and extremely knowledgeable. As a first time car buyer Andy guided me through the entire process making it quick, efficient and an overall pleasant experience. More

by ntep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Andy Duque
May 21, 2021 -

BMW of North Haven responded

Congratulations on your new purchase! Here at BMW of North Haven, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they desire! We are glad to hear you enjoyed your experience here with Andy. We appreciate your five-star review! The Ultimate Experience The Team at BMW of North Haven

May 19, 2021

Excellent service. Service Associate was very professional and issues with the car that were brought to my attention by the technician and Service Associate were addressed. More

by Robo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Connors
May 19, 2021 -

BMW of North Haven responded

We appreciate your business and our team looks forward to serving you again soon! Thank you for taking the time to leave us this great review. The Ultimate Experience The Service Team at BMW of North Haven

May 19, 2021

Standard service visit (inspection, oil change, etc.) was carried out quickly and thoroughly. Oraine in particular kept me updated on progress and explained, with video, the findings of the inspection and w More

by WAYNE.FENTON
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Don Smith, Oraine Graham, Alison Connors, Luis Cubille
May 19, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a great experience. We will share your comments with Oraine and our team. We look forward to working with you again, Wayne. The Ultimate Experience The Service Team at BMW of North Haven

May 19, 2021

As always your service department is second to no one. Excellent job great communication and extremely friendly staff. Ashley runs a tight ship. I have purchased many vehicles from this dealer and this wh More

by f.adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Luis Cubille
May 19, 2021 -

BMW of North Haven responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. We're looking forward to sharing this fantastic review with Ashley and our team. Thank you again for choosing BMW of North Haven! The Ultimate Experience The Service Team at BMW of North Haven

May 19, 2021

Brought my car for inspection due to a oil smell they took apart my valve cover & gasket and poorly rushed to put it back together More

by Alexis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oraine Graham
Jun 05, 2021 -

BMW of North Haven responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. The Service Team at BMW of North Haven

May 19, 2021

My salesman was very professional. I came in for an oil change and he recommended I get additional service for safety reasons that I believe was necessary. More

by RTRCNCL
Recommend Dealer
Yes
Employees Worked With
Oraine Graham
May 19, 2021 -

BMW of North Haven responded

We appreciate this awesome five-star review. Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Ultimate Experience The Service Team at BMW of North Haven

May 19, 2021

Chris combs was very professional and very helpful nice guy to deal with it, he help me with the purchase of my daughter’s car !!!! More

by Pachi1972
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Combs
May 19, 2021 -

BMW of North Haven responded

Thank you for your business and this review. We're happy to hear that Chris was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We hope your daughter enjoys her new car! The Ultimate Experience The Team at BMW of North Haven

May 18, 2021

What a great experience! Ellen was informative and on point with all our transactions and information! I absolutely LOVE my car. Thank u thank u thank u!! More

by Elyce.siegel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellen McHenry
May 18, 2021 -

BMW of North Haven responded

Thank you for sharing your experience with us! We're happy to hear that Ellen provided you with such great customer service, and we hope you'll continue to enjoy your new BMW. We truly appreciate your feedback! The Ultimate Experience The Team at BMW of North Haven

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