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BMW of North Haven

North Haven, CT

4.5
1,396 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,396 reviews

April 19, 2021

Very friendly staff! Ellen is great and is always a pleasure to work to with. I’ll definitely be looking to choose BMW of North Haven for my next vehicle purchase. More

by Nar0402
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ellen McHenry
Apr 19, 2021 -

BMW of North Haven responded

Thank you so much for choosing BMW of North Haven! Congrats on your new purchase, and let us know if we can be of any more assistance! The Ultimate Experience The Team at BMW of North Haven

April 19, 2021

Excellent experience in every single way at BMW... from the time I walked in to the time I left I felt like family. I had a terrible experience with Mercedes next door and was shocked by at how miserable a More

by J.IACOBUCCI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Chris Combs
Apr 19, 2021 -

BMW of North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Ultimate Experience The Team at BMW of North Haven

April 19, 2021

Always receive great, personal and professional service form Luis in the service group here at BMW north haven ct. will continue to call him for all of my service needs in the future More

by MHOOKSTADT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alison Connors, Luis Cubille
Apr 19, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Luis and the rest of our team, and we look forward to working with you again. The Ultimate Experience The Service Team at BMW of North Haven

April 18, 2021

Alison is a very experience agent. I know when I bring my car in she is very knowledgeable and I trust her with my car. More

by BBRANHAM1215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alison Connors
Apr 19, 2021 -

BMW of North Haven responded

We appreciate your business and our team looks forward to serving you again soon! The Ultimate Experience The Service Team at BMW of North Haven

April 17, 2021

This was a wonderful professional experience. We purchased our last BMW from you all in 2008 great car 328i hard top convertible Why not come back to someone you trust ? More

by jim.falco
Recommend Dealer
Yes
Employees Worked With
Andy Duque
Apr 18, 2021 -

BMW of North Haven responded

Jim, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing BMW of North Haven! The Ultimate Experience The Team at BMW of North Haven

April 17, 2021

Great service/communications and accommodations! Facility is generally quite clean looking and they exceeded my expectations when needing a loaner car. They were accommodating to my work/timing needs as well More

by ZESTYSTUMP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oraine Graham
Apr 18, 2021 -

BMW of North Haven responded

Thanks for sharing your thoughts about your experience working with Oraine here at BMW of North Haven. We appreciate your business and hope to see you again soon! The Ultimate Experience The Service Team at BMW of North Haven

April 17, 2021

The best qualified BMW service center to trust in southern Ct, They are experienced, and a pleasure to work with. I have never experienced any issues in 30 years. More

by IHWIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Alison Connors
Apr 18, 2021 -

BMW of North Haven responded

Thank you for choosing BMW of North Haven, your feedback and rating mean a lot to us. We're glad Ashley and Alison were able to help, and we hope to see you again! The Ultimate Experience The Service Team at BMW of North Haven

April 16, 2021

Great service and communication from staff. They even found some things that had wear and tear that did not have to be fixed right away and could wait The service guy even showed me some examples of th More

by SHERRYA_K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oraine Graham
Apr 18, 2021 -

BMW of North Haven responded

Sherry, Thank you for your very kind review. Oraine and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of North Haven. The Ultimate Experience The Service Team at BMW of North Haven

April 16, 2021

Wait time (2 hr) seemed excessive for systems check and oil change. Otherwise the interaction with the service rep was pleasant and attentive. Waiting area was comfortable and allowed for social distancin More

by JAMES.BOYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
Apr 18, 2021 -

BMW of North Haven responded

Thank you for your business and this review. We're happy to hear Don and our service team were able to serve you and demonstrate our commitment to great service. We do apologize for the longer than normal wait with our service department. If there is anything we can assist you with in the future, please let us know. The Ultimate Experience The Service Team at BMW of North Haven

April 16, 2021

Both Ashley Roudie and Alison Connors facilitate a stress free experience when having service at BMW of North Haven. They are both knowledgeable and accommodating. The service is always complete and timely. More

by HWSHURE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Roudie, Alison Connors
Apr 18, 2021 -

BMW of North Haven responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Ashley and Alison, and don't hesitate to let us know if we can be of further assistance. The Ultimate Experience The Service Team at BMW of North Haven

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