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BMW of North Haven

North Haven, CT

4.5
1,395 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,395 reviews

April 15, 2021

Excellent customer service and follow up on my issues. Luis was very helpful. Everyone is helpful and accommodating. Came without an appointment and was handled in a timely basis. More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Cubille
Apr 15, 2021 -

BMW of North Haven responded

Thank you, Robert, for taking the time to share this fantastic, five-star review! We are very happy that Luis provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Ultimate Experience The Service Team at BMW of North Haven

April 15, 2021

I've been a client for 8+ years and Basel always provides excellent customer service! The entire team at BMW of North Haven goes above and beyond to make the entire experience so easy! More

by dkbusca73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Basel Saad, Eduardo Calderon
Apr 16, 2021 -

BMW of North Haven responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Ultimate Experience The Team at BMW of North Haven

April 15, 2021

They are very professional. They receive people very nice. Their reception is excellent.My car was washed , Vacumed. After service l felt confident driving the car. More

by bargainbeauty4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Cubille
Apr 16, 2021 -

BMW of North Haven responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at BMW of North Haven. Please don't hesitate to reach out if you need anything else. The Ultimate Experience The Service Team at BMW of North Haven

April 15, 2021

The dealer is almost an hour’s drive. I was pleasantly surprised when they gave me two updates on the repair . This helped me plan my day making my like much easier. I appreciated this . More

by Own4beamers
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Smith
Apr 16, 2021 -

BMW of North Haven responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of North Haven, we look forward to having you as one of our valued customers for many more years to come! The Ultimate Experience The Service Team at BMW of North Haven

April 14, 2021

Excellent customer service and very accommodating. Great follow up. I like the new tracking system. Ashley and Meagan are a pleasure to work with. Thanks More

by AVOLLARO32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meagan , Ashley Roudie, Don Smith
Apr 14, 2021 -

BMW of North Haven responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Ashley and Meagan. Please don't hesitate to let us know if we can be of further assistance.

April 14, 2021

Basel Saad is an invaluable member of your sales staff. Always courteous and professional. My 5th BMW. My 1st X7. Will visit Basel for 6th. More

by paul.furtado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Basel Saad
Apr 14, 2021 -

BMW of North Haven responded

Paul, Thank you for your very kind review. Basel and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of North Haven. Congratulations on your 5th BMW X7!

April 14, 2021

This is the second vehicle that I have purchased from BMW North Haven. The experience is efficient,easy, and everyone you work with is courteous and professional. I would highly recommend this dealership if More

by Aikido1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Duque
Apr 14, 2021 -

BMW of North Haven responded

Congratulations on your new purchase! Thank you for sharing your thoughts about your experience with BMW of North Haven. We appreciate your business and hope to see you again soon!

April 14, 2021

Andy was an absolute pleasure to work! From day one till the pick up date made everything so great! Will definitely recommend everyone that I know to that dealership. Also Business Manager Eddy and also Jos More

by scarletti87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Delivery Expert, Eduardo Calderon, Andy Duque
Apr 15, 2021 -

BMW of North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 14, 2021

Great service!! Not only was my issue resolved in a timely fashion but Oraine took the time to show me on my vehicle where to look and what to look for if I felt I was having an issue again. 10/10 expe More

by MCall12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oraine Graham
Apr 14, 2021 -

BMW of North Haven responded

Thank you so much for your excellent review! We are so glad that Oraine had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at BMW of North Haven. Please don't hesitate to reach out if you need anything else. We're always happy to help.

April 14, 2021

Organized intake process. Good waiting area. I was able to get some work done on my laptop. The staff was friendly and accommodating. Definitely coming back for future services More

by W4NTHONY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oraine Graham
Apr 14, 2021 -

BMW of North Haven responded

Thank you for taking the time to leave us this fantastic, five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of North Haven.

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