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BMW of North Haven

North Haven, CT

4.5
1,395 Reviews

610 Washington Avenue

North Haven, CT

06473

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Showing 1,395 reviews

April 14, 2021

Don was great to work with. He’s knowledgeable, detailed and practical. They kept the car a little longer to make sure the issue was truly resolved and didn’t rush through the process. More

by KERWIN.R.LOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
Apr 14, 2021 -

BMW of North Haven responded

We are very happy to hear that Don provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 14, 2021

They regularly deliver prompt, courteous and efficient service, which is an excellent match for the high quality of the cars they service. Don was clear and helpful. More

by STUART.MEIKLEJOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
Apr 14, 2021 -

BMW of North Haven responded

Stuart, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Don met your expectations. Thank you again for choosing BMW of North Haven, we look forward to having you as one of our valued customers for many more years to come!

April 13, 2021

Great communication from start to finish. Great check in and out process. Willing and able to talk about the issue and gave good feedback on how the process would work. And my car was way cleaner coming o More

by LISAMCARRARA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oraine Graham
April 13, 2021

I contacted this dealership after being mistreated by my local BMW dealer. Oraine treated me with the utmost respect and communicated with me every step of the way. I would highly recommend this Bmw service More

by AGRANT1208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oraine Graham
April 13, 2021

Couldn't be happier with the service provided and Oraine was top notch; I've owned 4 BMWs and currently own 2, normally I go to New Country where I purchased them for service but never again. Worth the extr More

by jwmorin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oraine Graham
April 13, 2021

Don called me first thing in the morning after my car was towed in the night before. He was very responsive all day and was overall excellent to deal with. Thank you! More

by Jeanineu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
April 13, 2021

BMW of North Haven provides great service. Friendly staff. Very accommodating. I did not have to wait very long and they explained everything really well. More

by fmuniz5775
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
April 12, 2021

Seemless process...pleasure working with all...would go back for next vehicle from initial meet w sales agent Pierre to test drive to purchase w finance group. Great experience More

by Mike g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pierre Fitzenberger
April 12, 2021

Andy was great! The entire process from finding a vehicle and going over numbers and signing paperwork was efficient. They made the entire process easy! I would definitely purchase here again. More

by Ronneishar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Duque
Apr 12, 2021 -

BMW of North Haven responded

Thank you so much for the kind words about Client Advisor Andy and your experience here at BMW of North Haven! We appreciate you providing us the opportunity to earn your business. We look forward to assisting you again in the future! The Sales Team at BMW of North Haven

April 12, 2021

We are very pleased with Chris Combs and all other BMW of North Haven staff we interacted with. We definitely would recommend BMW of North Haven. More

by kasaucier83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Calderon, Chris Combs
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