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BMW of Norwood

Norwood, MA

Overview
Reviews
Vehicles
4.7
1,801 Reviews
Call Dealership (781) 816-2389
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918 Providence Hwy

Norwood, MA

02062

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Showing 1,801 reviews

May 02, 2026

Been going there for years and as usual, great service, extremely fast and efficient. I didn’t even have time to use the loaner. More

by maab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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May 14, 2026 -

BMW of Norwood responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2026

Excellent service, professional staff, clear communication, timely completion, and a smooth, hassle-free BMW experience overall. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
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May 14, 2026 -

BMW of Norwood responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

May 01, 2026

Jenny - Service Advisor was thorough, she did misjudge amount of time it would take. Ended up ordering a ride after 2 hours. Cashier very rushed and impatient when I was the only customer she needed to sp More

by tammy.bhat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny - service , Natasha Diaz
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May 14, 2026 -

BMW of Norwood responded

Thank you for your feedback and for recognizing Jenny’s thoroughness. We apologize for the delay and for your experience at checkout, as this is not the level of service we aim to provide. Your comments will be addressed with our team to improve both timing and customer interactions. We hope to provide a more seamless experience on your next visit.

May 01, 2026

I’ve dealt with Dan Drinkwater for more tan 10 years, and he’s always provided outstanding service. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwater
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May 14, 2026 -

BMW of Norwood responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

May 01, 2026

This dealership is the best. The service technicians are very knowledgeable and services very quick specifically Douglas at BMW service department is fantastic. More

by Bill's Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas (RJ) service department , Alex Archer, Natasha Diaz
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May 14, 2026 -

BMW of Norwood responded

Hello, we are so happy to read such a great review about BMW of Norwood! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 30, 2026

The staff at this dealership are very friendly and responsive. The dealership has a rich inventory and they are very knowledgeable about every vehicle in stock. Pavlo, who served me directly, was espe More

by Su
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pavlo Hoshovsky five stars
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May 14, 2026 -

BMW of Norwood responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Norwood! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2026

Manny was our sales rep. He was friendly and knowledgeable. He was patient and helpful answering our questions. More

by tracys
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny
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May 14, 2026 -

BMW of Norwood responded

Hello, we're happy you found Manny to be so supportive during your experience here at BMW of Norwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 29, 2026

Great service, Sean helped answer all my questions and my car looked great. Would visit again More

by Jmlarios1379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Henry
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May 14, 2026 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 28, 2026

This dealership is great. Everyone is very helpful. You can make appointments with out any problems or waiting. I would definitely recommend this dealership. More

by deborah.db759
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Archer, Natasha Diaz
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May 14, 2026 -

BMW of Norwood responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

April 25, 2026

Thank you Michelle Braz for always being dedicated in your work in helping me solve everything I need for my car More

by Joao Lucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Braz
Report | Print
Apr 27, 2026 -

BMW of Norwood responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Norwood. Please don't hesitate to reach out if there's anything additional we can do for you.

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