BMW of Norwood

Easy Sales and Delivery Process Worked with David Williamson from the sales team. Very easy process with great communication throughout the entire process. Worked with Conor Kegan fr Worked with David Williamson from the sales team. Very easy process with great communication throughout the entire process. Worked with Conor Kegan from the genius team. Smart, and very good at what he does. Loves his work and it shows. Heather Dumas from the finance office. Low pressure with the the add ons and funny. More

Flat tire and standard mileage service They got me in the same day for a flat repair and handled everything great. All people were nice and focused on making things easy for me. They got me in the same day for a flat repair and handled everything great. All people were nice and focused on making things easy for me. More

Service Oriented I have been dealing with BMW of Norwood for 20 years or more, and the service only gets better and better. Carlos kept me advised every step of the wa I have been dealing with BMW of Norwood for 20 years or more, and the service only gets better and better. Carlos kept me advised every step of the way on what was going on during the service process and the recommendations that were coming through. Each person I have dealt with there has shown total professionalism. More

Better dealer service I normally go to another dealer for service but, the last visit caused issues that needed to be fixed. I went to Norwood and had a great experience. D I normally go to another dealer for service but, the last visit caused issues that needed to be fixed. I went to Norwood and had a great experience. Dan was great! More

Bought a 2017 x3 Very excited to have found the exact Car I wanted and at the right price. Process was pretty easy. I waited a little long to complete paperwork proc Very excited to have found the exact Car I wanted and at the right price. Process was pretty easy. I waited a little long to complete paperwork process. However besides that everything has gone well More

Review update After my very poor review of Gallery BMW of Norwood,MA I was contacted by Rob Picerno, the Exectutive Sales Manager.He addressed the problems I mentio After my very poor review of Gallery BMW of Norwood,MA I was contacted by Rob Picerno, the Exectutive Sales Manager.He addressed the problems I mentioned in my review. He got me the warranty paper work for the paint sealant/leather protection that I had requested at the closing.I was orginally told I could not get paper work because it was being done at no charge what turned out to be, this phantom coupon. Also they were supposed it pay the last payment on my 2015 BMW.They did not.Rob took care of this by sending me a check for the last payment. While I still cannot recommend both the salesman or finance person I dealt with,I would recommend,if you go to this dealer,you ask for Rob. More

It was very fast easy professional Your service manager was very professional Helpful. He explained all the problem with my car called me on time told me all my options I would recom Your service manager was very professional Helpful. He explained all the problem with my car called me on time told me all my options I would recommend your service without Hesitation More

Courteous and efficient My service advisor Ali Kooros could not have been kinder or more efficient. From the beginning of the intake to pickup the entire process was perfectl My service advisor Ali Kooros could not have been kinder or more efficient. From the beginning of the intake to pickup the entire process was perfectly done and quick. More

Maintenance Service Great customer Service! Very happy with job done right Ali Kooros is the best service advisor!!! Everything was done on time Would recommend Ali Great customer Service! Very happy with job done right Ali Kooros is the best service advisor!!! Everything was done on time Would recommend Ali to all my friends More

Great experience! This was my first time at the dealership and I came in for service. Everyone was so friendly and helpful. I appreciate the level of service they pro This was my first time at the dealership and I came in for service. Everyone was so friendly and helpful. I appreciate the level of service they provided and I highly recommend them. More