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BMW of Ocala
Ocala, FL
590 Reviews
At BMW of Ocala, we’ve made cultivating a community one of our number one priorities since we opened our doors — over a decade ago. We’ve done our best, with the help of our other Gettel dealerships, to provide the best resources and training to our capable staff so our guests can have the ultimate experience when they visit us. Since we’ve put so much time into ensuring that each and every one of our team members has the proper training, we love seeing their success and the sense of belonging and family that has developed here.
This feeling extends into our community and helps us to serve you better. In fact, the BMW Headquarters has recognized our dealership with an Excellence in Sales Award for putting the needs of our guests first. There were 3,100 nominated dealerships across 85 different countries, and we were one of the six dealers in the world to win this category — talk about an accomplishment. We’re proud to be awarded this unique title and will continue to serve our guests in the best way possible, the Gettel way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 1:30 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 590 reviews
May 01, 2023
I like bringing my car to the dealership. The experience is pleasant and I like the food. Only thing missing is almond milk for the coffee! Everything else is top notch. Keep up the great cus The experience is pleasant and I like the food. Only thing missing is almond milk for the coffee! Everything else is top notch. Keep up the great customer service. More
by TAMI@TAMARIANFARMS.COM
Verified Customer
Helpful May 01, 2023
Everyone was very pleasant and easy to work with. It was definitely one of my best experiences buying a car. It was definitely one of my best experiences buying a car. More
by jtmast
May 01, 2023
Amazing wellness to help and go above & beyond With attendance to detail along with making sure the steps are clear attendance to detail along with making sure the steps are clear More
by AAMI
May 01, 2023
Purchased an M5 competition over the weekend. The entire team was nothing less than top tier performers. Our salesman, James N did an amazing job from the time we walked in the door till he hande The entire team was nothing less than top tier performers. Our salesman, James N did an amazing job from the time we walked in the door till he handed over the keys when we drove out. He made sure to make us comfortable throughout the entire process, clearly explaining everything along the way from vehicle options and features to the finance paperwork. You simply do not need to go anyplace else if purchasing a vehicle. More
by nicholas.weiss
Employees Worked With
April 30, 2023
Exceeded expectations on all counts. Malcolm was responsible in convincing me this was the car for me. Malcolm was responsible in convincing me this was the car for me. More
by Mhb69
April 30, 2023
Malcom & Frank went above and beyond and never let the door shut on a potential deal with the 330i. They were great and would definitely buy froim them again! door shut on a potential deal with the 330i. They were great and would definitely buy froim them again! More
by sjames0313k
Employees Worked With
April 28, 2023
Excellent can't say enough good about the dealership. That's why we have been dealing with them for 18 years That's why we have been dealing with them for 18 years More
by Cancun11
April 27, 2023
Responsive & very through. I love that you offer valet service! That will definitely be a factor in my decision to consider a BMW as my next new car! I love that you offer valet service! That will definitely be a factor in my decision to consider a BMW as my next new car! More
by schri14@gmail.com
April 27, 2023
Always been good but this last service experience was bad. Been trying to get repaired since December. Parts were never ordered, emails went unanswered, phone calls went unanswered, appointment was made bad. Been trying to get repaired since December. Parts were never ordered, emails went unanswered, phone calls went unanswered, appointment was made but nobody told me about it and when I called to find out why nobody was answering me they told me I missed an appointment??? I could not get any call or email back so I stopped by in person to see what was going on and was told I would get a call to set appointment in a few minutes and no call came. Finally emailed and asked to speak to svc manager and that got action More
by DENNIS.FURST@GRAINGER.COM
Employees Worked With
Gage Ball, Gage Ball
