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BMW of Ocala - Service Center

Ocala, FL

4.7
89 Reviews

89 Reviews of BMW of Ocala - Service Center

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June 14, 2024

From making the appointment through having my SUV serviced, it was wonderful. Ocala is my favorite dealership. Best customer service from the beginning to the end. More

by jaan150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheik Bakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Friendly lady that is in charge of refreshments
June 14, 2024

Awesome group as always. Best dealership service I have ever experienced in my 55 years of driving. Service and follow-up is always top notch. More

by jeffrey.person
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
June 14, 2024

BMW of Ocala always delivers top quality service! Sheik, our rep, is absolutely wonderful! He's personable, courteous, and on top of everything. Getting our X1 serviced there is always a pleasure. More

by helendstrader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheik Bakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Wonderful service and prices. Emanuel was informative and great when it came to communication and describing the repair More

by Kristen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emanuel Tortorici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

BMW of Ocala responded

Thank you for sharing your experience with us! We're thrilled to hear that you received wonderful service and found our prices competitive. Providing clear and informative communication is essential to us, so we're delighted that Emanuel was able to assist you effectively and describe the repair process thoroughly. If you ever need anything else or have any questions in the future, don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 13, 2024

Everyone at the dealership is friendly and helpful. This makes it a pleasurable experience.i received excellent care and attention while I was there . More

by Mckehoe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

BMW of Ocala responded

We're thrilled to hear about your positive experience at our dealership! Your satisfaction is our priority, and we truly appreciate your kind words. Thank you for choosing us, and we look forward to serving you again!

June 13, 2024

Very prompt and courteous experience. I appreciated the attention to detail while taking care of all my vehicle needs. Thank you. More

by dbduncan716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheik Bakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

BMW of Ocala responded

Thank you for taking the time to share your experience with us! Your appreciation means a lot to us, and we're grateful for the opportunity to serve you. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. Thank you for choosing us for your automotive needs!

June 13, 2024

Thank you for helping me get my 228i fixed on the fly. The weekend was stressful enough meeting my girlfriend’s parents for the first time. You helped me big time to avoid the additional stress of my car More

by tag6012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emanuel Tortorici
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Topnotch. The experience is far above any other dealership I have worked with in the past. Professional, friendly, and truly first class. More

by Van Helsing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Gustafson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

This BMW dealer is the most wonderful dealership I’ve ever dealt with, including Mercedes! More

by jseitz1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

The dealership is welcoming, professional, courteous and efficient. I know they will take good care of me and my car. More

by rsky555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Czaplicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheik Bakhsh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina P.
Jun 13, 2024 -

BMW of Ocala responded

We're thrilled to hear that you found our dealership to be welcoming, professional, and courteous. Ensuring your satisfaction and the well-being of your car is our top priority, and it's fantastic to know that you trust us to take care of both. If you ever need anything in the future, please don't hesitate to reach out. We're here to provide you with excellent service every step of the way!

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