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BMW of Orland Park
Orland Park, IL
1,755 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,755 reviews
November 28, 2023
Fantastic service. Would definitely go back to this dealership and work with Sarim and Gabe again. Would definitely go back to this dealership and work with Sarim and Gabe again. More
by r_strahan
Verified Customer
November 27, 2023
Unexpected engine disruption on I-294. BMWOP turned a negative situation into a positive experience. Got me back on the road and on my way in no time. Extraordinary customer care and quali BMWOP turned a negative situation into a positive experience. Got me back on the road and on my way in no time. Extraordinary customer care and quality service. More
by DALE.DEAN
Employees Worked With
Corey Josephson
November 27, 2023
People at Zeigler were great to work with. Relaxed atmosphere, no sales pressure, and thorough with the closing paperwork. The used car I purchased was a represented. They redid the detailed c Relaxed atmosphere, no sales pressure, and thorough with the closing paperwork. The used car I purchased was a represented. They redid the detailed cleaning after we drove it, paired my phone to the car, and I left with a full tank of gas. More
by rjnekula
Employees Worked With
November 26, 2023
Entire experience was fair. No one was available to walk me through the bells and whistles of the car the day I purchased it and when I returned the guy that did assist me was No one was available to walk me through the bells and whistles of the car the day I purchased it and when I returned the guy that did assist me was new to the dealership and I didn’t think the meeting was very helpful. More
by lisarae2020
November 25, 2023
The easy of making the appointment was great. The check-in process has improved. The speed and accuracy of the service I received was great. Thank you for improving your Service Center! The check-in process has improved. The speed and accuracy of the service I received was great. Thank you for improving your Service Center! More
by MLINTON720
Employees Worked With
Jason from the Service Center
November 25, 2023
Very kind, polite people, very clean and accommodating. I have worked with James numerous times and he is fantastic. He is a huge asset to the service department. A+++ I have worked with James numerous times and he is fantastic. He is a huge asset to the service department. A+++ More
by TONYDEBELLA
Employees Worked With
James in service A+++
November 21, 2023
Service personnel knowledgeable and friendly. Expensive to have vehicle serviced there as hourly rates not realistic. Brakes cost $2000, with $1000 of that for an hour and a half of labor. Ser Expensive to have vehicle serviced there as hourly rates not realistic. Brakes cost $2000, with $1000 of that for an hour and a half of labor. Service personnel tried to do what they could to help. More
by PEGGYC
Employees Worked With
Rich, Service Dept
