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BMW of Orland Park

Orland Park, IL

4.6
1,759 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,759 reviews

November 09, 2023

Dion was great with helping solve the issue with my car in a timely manner. He made sure everything was taken care of before I dropped off my car. More

by ANG.BAX3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
Nov 09, 2023 -

BMW of Orland Park responded

We're happy to know Dion was able to help you at BMW of Orland Park! We always aim for complete customer satisfaction, so it's great that everything was taken care of promptly! Thanks for this positive review.

November 09, 2023

Gus was great from the beginning to end we felt taken care of. He was efficient in all the details of the car from test driving to explaining everything once I picked up the car. It was a great experienc More

by SylwiaS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gus Gertos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

BMW of Orland Park responded

We're so glad to know that Gus and our team at BMW of Orland Park made your first car-buying experience a memorable one! We always aim for efficiency and clear communication throughout the process. Thanks for recommending us, we appreciate it!

November 08, 2023

Gus is wonderful. Make me feel comfortable every time I purchase a car. Thank you More

by INFO@NEWMANSTAXLLC.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gus Gertos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Jarquin
Nov 08, 2023 -

BMW of Orland Park responded

Hello! We're glad to know Gus from BMW of Orland Park is your salesperson! Thanks for leaving this positive review, we really appreciate it. Enjoy your new ride!

November 08, 2023

Very comforting environment, fair prices, fast and thorough service, very nice people to do business with. More

by MHEARD7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony (Service Dept.)
Nov 08, 2023 -

BMW of Orland Park responded

We're glad to know you found our environment comforting and service-efficient at BMW of Orland Park. Thanks for the positive feedback!

November 07, 2023

Always courteous and helpful. My service advisor, James Hackett is amazing. Happy to bring my vehicle there More

by UNCLEMIN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Gertos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

BMW of Orland Park responded

We're delighted to know that you've had a positive experience with James and our team at BMW of Orland Park. We appreciate your trust in us to service your vehicle!

November 07, 2023

Great Service! ! Gabe the manager always takes care of me!! Also James in the service department is always executes according!! More

by SPIROTSALDARIS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James service department , Gabe Jarquin
Nov 07, 2023 -

BMW of Orland Park responded

It's fantastic to know that Gabe and James consistently provide you with great service at BMW of Orland Park. We appreciate your feedback!

November 06, 2023

Staff are friendly and nice. Service is great. Communication is excellent. However prices are high compared to other BMW dealers More

by MOHAMEDTURKMANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 07, 2023 -

BMW of Orland Park responded

Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our staff friendly and nice, and that you had a great service experience with excellent communication. We take pride in delivering exceptional customer service. We understand your concern about our pricing compared to other BMW dealers. We strive to provide the best value for our customers by offering high-quality service and genuine BMW parts. While our prices may be slightly higher than some other dealers, we believe that the investment in the expertise of our technicians and the quality of service and parts is worth it to ensure the longevity and performance of your BMW. Best Wishes, BMW Of Orland Park

November 04, 2023

I see your goal is for the visit to be "Truly Exceptional" and I'm pleased to say Dion Grace and everyone else who assisted me, made this happen; This includes the parts, billing, and IT departm More

by RGSTUMPF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace, Seraj Abughoush
Nov 06, 2023 -

BMW of Orland Park responded

We're delighted to know that Dion, Seraj, and the rest of our team at BMW of Orland Park were able to provide you with a truly exceptional experience! Thank you for your kind words about their professionalism and helpfulness. We look forward to serving you again in the future!

November 04, 2023

Corey Is A very pleasant person to dealer with, he is very personable. And makes my service experience very tolerable. More

by TRPO814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Nov 06, 2023 -

BMW of Orland Park responded

We're delighted to know that Corey made your service experience at BMW of Orland Park enjoyable. We'll pass along the kind words, and we appreciate you taking the time to share this feedback!

November 04, 2023

They are honest and a pleasure to work with. Really knows the product inside and out. More

by DANIEL@WERZBERGER.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bugajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

BMW of Orland Park responded

When a BMW of Orland Park customer says words like this, we know we're doing things right! Thank you for sharing your appreciation for our team!

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