BMW of Orland Park

Bill is a great sales person. He is extremely knowledgeable, courteous, and professional. This is the second BMW I have purchased from Bill and about the sixth he has sold to my family. The serv knowledgeable, courteous, and professional. This is the second BMW I have purchased from Bill and about the sixth he has sold to my family. The service and facilities are excellent. I drove over 4 hours to deal with BMW of Orland Park and Bill. I will deal with them next time I'm in the market, they are just an excellent dealership. More

Buying a car is always challenging, buying a used car can be even harder...unless you go to Zeigler BMW! I had the best car buying experience of my life at Zeigler. My sale associate was Bill Earnest and he be even harder...unless you go to Zeigler BMW! I had the best car buying experience of my life at Zeigler. My sale associate was Bill Earnest and he was great (ask for him). He was helpful, conscientious, honest and professional. Chris, who handled the transaction, was warm and patient as he explained all the details of the sale. Mike went over all of the accessories and equipment of my car was thorough and clear. All in all, this was a 10! More

Extremely friendly and professional staff. All of my paperwork on hand when I got there. The car was prepped fueled and ready to go. On a side note the facility is immaculate. paperwork on hand when I got there. The car was prepped fueled and ready to go. On a side note the facility is immaculate. More

An unfortunate experience where salesman ignored me during my search for a new 535i. With a sales experience so poor, in figured service would also be a disaster. So I ourchaaed my car from another dea during my search for a new 535i. With a sales experience so poor, in figured service would also be a disaster. So I ourchaaed my car from another dealer. More

Gus Gertos was our salesperson. We would recommend to Gus Gertos was our salesperson. We would recommend to anyone that is interested in a BMW to see Gus! He was very polite,helpful and very informative. Gus Gertos was our salesperson. We would recommend to anyone that is interested in a BMW to see Gus! He was very polite,helpful and very informative. He answered all our questions and explained every aspect of the car and did all the setting up of all the functions the BMW offers.He made us feel very comfortable in asking the many questions that we had.He gave us his card and offered 24 hour assistance if we needed him..no one does that! Everyone in the dealership as soon as you walk in acknowledges you and offers their assistance...I have to say that is very refreshing! I would recommend to anyone that is interested in purchasing a car to come to your dealership and make sure they ask for Gus!..you can bet that they will go home with a BMW!...not because Gus is a pushy salesperson, but as I mentioned before, making people feel comfortable is the key!..We really enjoy our BMW and we know that we can even stop in anytime for anything we might need!..even just to say hello!.. Enjoyed our experience in your dealership...thanks to Gus for the most part!...Keep up the good work everyone!!...You will be our dealership of choice from now on!!...We have purchased many cars in our life,but it seems that once you make a purchase everything changes!..not with this dealership!...they give you the same acknowledgement before and after!..They are a friendly and very helpful group of people in all departments of the dealership!..looking forward to a lifetime of connection with them!...Thank you to all!! More

Unfortunately I didn't buy from Guy. It had nothing to do with the price that Guy offered or Guy himself. He was very patient and very professional. If you are in the market to buy a BMW I would recomm to do with the price that Guy offered or Guy himself. He was very patient and very professional. If you are in the market to buy a BMW I would recommend to consult with Guy and you won't be disappointed. More

My wife and I bought a BMW back in April, 2013. We have done a lot of research and traveled to many BMW dealerships both in Chicagoland and Northwest Indiana, but our overall experience prior to Orland Par done a lot of research and traveled to many BMW dealerships both in Chicagoland and Northwest Indiana, but our overall experience prior to Orland Park have been rather unpleasant. I had one salesman at south bend BMW dealership flat out told me BMW is "not right fit" for me because it's too expensive . We stopped at BMW Orland Park one evening with intention only looking at some models. We were immediately greeted by Mr. Gus Gertos, who was very patient and pleasant to talk to. He asked our price range, our preference on options, showed us several X3s for us to compare and analyze. It was close to store closing, but Gus was very patient and didn't rush us. Because of Gus' professionalism and exceptional customer service, we purchased a new X3 at a great price and drove out the dealership on the same night! My wife and I have been very happy with our car and but even more importantly we just want to thank Gus for a great service. Will definitely visit your location again in the future. More

I brought my car in for an oil change and a part for the air conditioning vent as I was asked to do on my last visit. When I showed up at the dealership I was told that I was not due for an oil change and t air conditioning vent as I was asked to do on my last visit. When I showed up at the dealership I was told that I was not due for an oil change and the part never came in. J. Reynhout was my service advisor who does not work there anymore. The people at this dealership do not communicate with each other and their service manager should see that things like do not happen. I will never buy a BMW from this dealer again. They have a lot of excuses that I should not have to deal with. More

I just purchased a new 2013 X1 Xdr 28i and I absolutely love it. My experience at BMW Orland Park was the best I could have ever imagined it to be. Great customer service. Gus Gertos was my salesman and I love it. My experience at BMW Orland Park was the best I could have ever imagined it to be. Great customer service. Gus Gertos was my salesman and I HIGHLY recommend you give him a call prior to going to BMW in Orland Park because he is absolutely great. Gus was very welcoming and so so helpful with my first BMW purchase. He explained everything so thoroughly and I can honestly say I had the best experience there with him. I couldn't thank him enough! Thank you Gus Gertos and BMW of Orland Park! More

I just purchased my 2013 BMW 535XI M Sport! It was a special order, and let me just say that it truly was special!! Luis was my sales person, and he was the best!! I am quite the picky individual--hence special order, and let me just say that it truly was special!! Luis was my sales person, and he was the best!! I am quite the picky individual--hence the special order, but I wanted to take the time and tell my story. Luis was quite helpful in the entire process, he carefully explained everything about the car, gave a very thorough explanation about the options, drivetrain, etc...He really made me feel comfortable during my purchase. No pressure, EVER!! This is my first BMW, and it won't be my last. This is greatly in part to the rest of the folks that I had dealt with during my experience at BMW of Orland Park. Every time I came into the dealership I was always greeted with warm and genuine smiles. Theresa is always smiling and always a pleasure to speak to, great customer service!! James, the General Manager was very helpful in my experience and was always on top of my special build questions and progress. Colleen, who was not my sales person, always greeted me with a smile and a hand shake. Pete took care of the financing and oversaw my purchase from the start, I've never meet someone who took the time to ensure I was satisfied in every way possible!! Dan in the Parts department was very helpful in explaining the accessories for my vehicle and even took the time to help install them! Overall, I am extremely satisfied with my experience at BMW of Orland Park, A+++++!!! Thank you all for your service! More