BMW of Orland Park

If all car buying experiences were as easy as the one that Gus Gertos provide for my wife and I, then I would have purchased more cars over the years! that Gus Gertos provide for my wife and I, then I would have purchased more cars over the years! More

Customer service very good, salesman did a good job in dealing with the management to satisfy me and they really wanted my business, i was given a good offer for my trade in car and as of now i am hoping dealing with the management to satisfy me and they really wanted my business, i was given a good offer for my trade in car and as of now i am hoping this dealership will not change dealing and treating customers the best possible way. More

I bought a BMW from Doug in 1990, then lost track of him. I was in the market for my 4th BMW and the local dealer wasn't meeting my price requirements. I called Orland and Doug answered the phone. What gr I was in the market for my 4th BMW and the local dealer wasn't meeting my price requirements. I called Orland and Doug answered the phone. What great luck. Within a few hours I was driving away in the new car I wanted. More

My low tire light keeps coming on every time the My low tire light keeps coming on every time the temperature fluctuates. I was told by R. Boomsma that this is a common problem in BMW cars. I was t My low tire light keeps coming on every time the temperature fluctuates. I was told by R. Boomsma that this is a common problem in BMW cars. I was told to put in the proper amount of air in the tire when this happens. My sensor light came on 3 times in the last 10 days and I dont have the time to keep going back to the dealership to correct the problem.Mr. Boomsma offered to send me a tire guage so I can properly check my own tires.I do not think this is the proper way to handle this situation when the warranty should take care of this problem.This problem has been going on since the fall of 2011 and still has not been taken care of. More

First time purchsing a car at BMW of Orland Park, I have had experience with Fields, Laurel and Knauz. Found this dealership overall above the other 3 with dealing in sales. Gus was my client advisor, he had experience with Fields, Laurel and Knauz. Found this dealership overall above the other 3 with dealing in sales. Gus was my client advisor, he never pushed me, has extensive knowledge of the car X3. walked me through all relavent things on the car, set my phone up. Finance Manager Pete was great everything explained out to me. Even the general manage stopped by and said hello. My experince in past purchase from other dealers had been about average but this dealership took the time to explain everything to me did not rush me and help me make a decesion on a 50,000 investment in a car. It gave me great satisfaction and comfort. More

Dave and Doug were excellent in describing the BMW expierance. Dave helpled describe the level of service to be expected . Doug knew I wanted the 2013 7 -called me as soon as one hit the ground-got it expierance. Dave helpled describe the level of service to be expected . Doug knew I wanted the 2013 7 -called me as soon as one hit the ground-got it ordered -built -deleivered as per spec in four weeks ! Thanks Great Job! MC More

everything was so great! the process was really easy, not really something that you expect when you are buying a used car. thanks so much D.J. - thanks so much! really something that you expect when you are buying a used car. thanks so much D.J. - thanks so much! More

Bob is very knowledgeable and accommodating. I came in with a certain price point in mind and walked out paying $1,000 less than than my max even AFTER I added on the 3 year tire and rim warranty. He answ with a certain price point in mind and walked out paying $1,000 less than than my max even AFTER I added on the 3 year tire and rim warranty. He answered all my questions and helped me understand every feature of my new ride before I left the lot. Impeccable customer service. More

The best compliment I can give is at no time during the three week process did I have "buyers remorse" or question my decision. Joe always annsered my questions quickly and accurately during the three week process did I have "buyers remorse" or question my decision. Joe always annsered my questions quickly and accurately during the vehicle ordering and purchasing process and I got the exact options ordered correctly. I enjoyed tracking the vehicle build process as a member of the BMW US web site and receiving updates from Joe. Seeing the vehicle prior to the "pre Delivery Inspection" was an added bounse. Every aspect went by effortlessly More

The best BMW auto dealer,with excellent range of cars, with very pleasant and friendly stuff. At BMW of Orland Park, I felt at home. with very pleasant and friendly stuff. At BMW of Orland Park, I felt at home. More