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BMW of Orland Park
Orland Park, IL
1,762 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,762 reviews
Verified Customer
May 17, 2024
I had a great experience at BMW Orland Park! Joe and Amir made sure that everything was perfect and went above and beyond to make sure that my car was exactly what I ordered. I’m loving my new Joe and Amir made sure that everything was perfect and went above and beyond to make sure that my car was exactly what I ordered. I’m loving my new 2025 X5,…thank you!! More
by doniellakinsella
May 17, 2024
Great customer service. Service members was punctual and answered all my questions and returned my vehicle in a reasonable amount of time. Service members was punctual and answered all my questions and returned my vehicle in a reasonable amount of time. More
by DENWILSR
Employees Worked With
Service department
May 17, 2024
Always excellent customer service and a top notch team. Highly recommend them and Dion!! You won’t be disappointed!! Highly recommend them and Dion!! You won’t be disappointed!! More
by michaelm2010
Employees Worked With
May 15, 2024
Service worked out well, however started a bit rocky. We scheduled service for a specific day to ensure we'd have a loaner vehicle. At first, the service team mentioned there was not a loaner available, We scheduled service for a specific day to ensure we'd have a loaner vehicle. At first, the service team mentioned there was not a loaner available, but after a bit of pushing, a loaner magically appeared. Fortunately the transportation team was available to do a swap and bring my car to me directly once the work was completed and swapped out for the loaner vehicle. While the result was positive, getting to this point was not the most positive experience. More
by marisa.sniff
May 15, 2024
Poor reception by service writer. No feedback while car work done. Very distant. Oil change took almost 2 hrs. Asked to check rear tire. No indication this was done. Was glad No feedback while car work done. Very distant. Oil change took almost 2 hrs. Asked to check rear tire. No indication this was done. Was glad to get out of there. More
by RZOHFELD
Employees Worked With
Tony
May 13, 2024
Responsible and timely service in all aspects of my new lease. I was very pleased with the excellent service. lease. I was very pleased with the excellent service. More
by nsparakis
Employees Worked With
May 13, 2024
My purchase at Zeigler BMW of Orland Park with Peter Denbroeder was exceptional. Peter met us in the parking lot, he greeted us with a smile and made us feel welcome. Throughout the process, he was incr Denbroeder was exceptional. Peter met us in the parking lot, he greeted us with a smile and made us feel welcome. Throughout the process, he was incredibly courteous, patiently answering our questions and taking the time to educate us about the features of the vehicle. We even had lunch while we were there! I highly recommend Peter to anyone in search of a BMW. Thank you for the outstanding service! More
by JSB
Employees Worked With
