BMW of Orland Park - Service Center
Orland Park, IL
1,411 Reviews of BMW of Orland Park - Service Center
James Hatchett is great. He is friendly and professional. It is always a pleasant experience. Except when bill comes, lol. He is friendly and professional. It is always a pleasant experience. Except when bill comes, lol. More
Very good customer service. My car was fixed quickly and they are waiting for a part to get there to finish. My car was fixed quickly and they are waiting for a part to get there to finish. More
James is professional, knowledgeable and thorough. His service is always impeccable. He makes sure you are confident that your car has been serviced with excellence before you leave. His service is always impeccable. He makes sure you are confident that your car has been serviced with excellence before you leave. More
Service was great I was treated with respect. They answered all my questions, friendly environment, and definitely would recommend family and friends to this dealership. They answered all my questions, friendly environment, and definitely would recommend family and friends to this dealership. More
Very professional everything was explained about the repairs made and how long the repair would take. repairs made and how long the repair would take. More
James was AMAZING as usual. I live minutes from Perillo but because of James I make the drive to Orland Park. I live minutes from Perillo but because of James I make the drive to Orland Park. More
The service dept. provided efficient service and worked with me to ensure my day was not wasted while they worked. provided efficient service and worked with me to ensure my day was not wasted while they worked. More
Mostly satisfied. I was disappointed a (more than $1,000) repair was suggested for a leaking water pump which this dealership had replaced only 10 months prior. It was I was disappointed a (more than $1,000) repair was suggested for a leaking water pump which this dealership had replaced only 10 months prior. It was under warranty and in the end I wasn't charged for the work. However, it seems to me a system should have flagged that the repair was recently performed rather than relying on my memory and a manual check by service department personnel. More
The concern and issue l had was solved and taken care of in timely matter in timely matter More
The service was quick and professional. All my questions were answered and I was given advice on the upkeep of my car. All my questions were answered and I was given advice on the upkeep of my car. More