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BMW of Orland Park - Service Center
Orland Park, IL
1,454 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,454 Reviews of BMW of Orland Park - Service Center
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June 21, 2025
Great service—easy process! Nice follow up and response to questions. Huge selection of vehicles. Nice follow up and response to questions. Huge selection of vehicles. More
by pecarter110
Verified Customer
June 20, 2025
Richard always does a great job, the mechanic who had worked on my valve cover gasket in a previous idiot not so great, which was the reason for this visit. worked on my valve cover gasket in a previous idiot not so great, which was the reason for this visit. More
by DONAHUEDD
Employees Worked With
June 20, 2025
Went for a recall item - that was fine. Asked for an oil change, bill was overcharged until questioned about it, then he changed it to the regular price (he said something about a computer Asked for an oil change, bill was overcharged until questioned about it, then he changed it to the regular price (he said something about a computer issue - ya right).. Said vehicle required an overall inspection of over $200. Declined, but he said the notification light would be left on. Normal inspection said I may need to replace two front tires soon (OK). I told him to turn the notification light off, he said not sure they can do that, I assured him they could, they went back and did. Dealer charges 3% to use a credit card. Bought my car there, but won't be back. More
by DGAFF11
Employees Worked With
June 20, 2025
Kevin did a great job letting me know what was going on with my car. with my car. More
by RON_HIRSCHMAN0705
Employees Worked With
June 20, 2025
Liz did a wonderful job with taking care of me the two times I was there. I was accommodated with a rental while my car was in service. She kept me updated and I really appreciate it. times I was there. I was accommodated with a rental while my car was in service. She kept me updated and I really appreciate it. More
by COLLINSTINA32
Employees Worked With
June 20, 2025
The service department was very professional and everything was handled well. Liz was personable and attentive to detail. everything was handled well. Liz was personable and attentive to detail. More
by FASETARO
Employees Worked With
June 20, 2025
James provided excellent customer service while providing me with up to date info of my vehicle! me with up to date info of my vehicle! More
by Manny
Employees Worked With
June 20, 2025
Kevin Hernandez was professional, pleasant, and extremely helpful. He explained what was needed and asked if wanted the courtesy car wash after my service, helpful. He explained what was needed and asked if wanted the courtesy car wash after my service, More
by DANYEIL611
Employees Worked With
June 19, 2025
Before I could walk in the door I was greeted and asked if I need any help…I came to get my car service which was quick Kevin was able to let me know I’m a value customer which comes with perks. Once my ca if I need any help…I came to get my car service which was quick Kevin was able to let me know I’m a value customer which comes with perks. Once my car was service I was giving a complementary car wash More
by MECOLES86
Employees Worked With
June 19, 2025
I always have a pleasant experience at BMW Orland Park. Super professional and helpful staff. Super professional and helpful staff. More
by KRETTOVASIMONA
