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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,377 Reviews

1,377 Reviews of BMW of Orland Park - Service Center

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May 11, 2025

Jason was super cool. Made everything easy. I most definitely recommend him. Thank you bro More

by BLV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Kemal was great to work with. He was very respectful of my time and interests. More

by STEVEMEZAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Quick efficient reallly nice person who made things easy and smooth. Will def use again More

by docroty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Boomsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

The service advisor was extremely helpful and courteous. He follows up and kept me informed More

by PONCEI4767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashier was very courteous
May 10, 2025

was having a vibration issue. was told 2 front wheels were bent. sent them out for service, got car back 4 days later. speeds needed to exceed 60mph to test issue. over weekend d More

by MRVERN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
May 09, 2025

Service was completed within a reasonable timeframe and all necessary repairs were clearly communicated prior to work beginning. Service advisors seem knowledgeable on car repairs. More

by ZIELINSJ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

BMW of Orland Park responded

We're glad to hear that our team at BMW of Orland Park provided clear communication and efficient service. Thanks for sharing your experience with us!

May 09, 2025

James in the Service Department is absolutely outstanding. He’s professional, knowledgeable, and goes above and beyond to ensure everything is handled smoothly. His attention to detail and commit More

by MAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

waited several days to get a call back Richard in service department and my concern was still never addressed. More

by SOUTHHOLLAND
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Pool
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025 -

BMW of Orland Park responded

It's disappointing to hear about the delay in communication and that your concern wasn't addressed. We strive for timely responses, so I apologize for any inconvenience this may have caused. Please reach out directly at your convenience, as I'd like to ensure we resolve this matter promptly. Thank you, Brian Coster - Service Director - (708) 460-4545

May 07, 2025

Kevin did a great job keeping me on track with my service. I was kept informed throughout the entire process! More

by LJKOCH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

BMW of Orland Park responded

We're delighted to hear that Kevin provided excellent service and kept you informed at BMW of Orland Park. Thanks for sharing your experience with us!

May 07, 2025

Cory was quick with assisting me with my needs , my car was completed and washed More

by mk_ridolinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Gertos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

BMW of Orland Park responded

It was our pleasure to assist you. Thank you from all of us here at BMW of Orland Park!

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