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BMW of Orland Park - Service Center
Orland Park, IL
1,412 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,412 Reviews of BMW of Orland Park - Service Center
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June 02, 2025
Liz provided excellent customer service. Very responsive and action-oreinted. She got my in and out which is very appreciated! Very responsive and action-oreinted. She got my in and out which is very appreciated! More
by DQANDERSON0
Verified CustomerEmployees Worked With
May 31, 2025
James Hatchett is great. He is friendly and professional. It is always a pleasant experience. Except when bill comes, lol. He is friendly and professional. It is always a pleasant experience. Except when bill comes, lol. More
by BONCZAK1
Employees Worked With
May 31, 2025
Very good customer service. My car was fixed quickly and they are waiting for a part to get there to finish. My car was fixed quickly and they are waiting for a part to get there to finish. More
by ISASERO29
Employees Worked With
May 30, 2025
Service was great I was treated with respect. They answered all my questions, friendly environment, and definitely would recommend family and friends to this dealership. They answered all my questions, friendly environment, and definitely would recommend family and friends to this dealership. More
by ANDRECARROLL65
Employees Worked With
May 30, 2025
James is professional, knowledgeable and thorough. His service is always impeccable. He makes sure you are confident that your car has been serviced with excellence before you leave. His service is always impeccable. He makes sure you are confident that your car has been serviced with excellence before you leave. More
by VICTORYFOCUSED
May 30, 2025
James was AMAZING as usual. I live minutes from Perillo but because of James I make the drive to Orland Park. I live minutes from Perillo but because of James I make the drive to Orland Park. More
by MS.WGPOPE
Employees Worked With
May 30, 2025
Very professional everything was explained about the repairs made and how long the repair would take. repairs made and how long the repair would take. More
by MARCBOOMSMA
Employees Worked With
May 29, 2025
Mostly satisfied. I was disappointed a (more than $1,000) repair was suggested for a leaking water pump which this dealership had replaced only 10 months prior. It was I was disappointed a (more than $1,000) repair was suggested for a leaking water pump which this dealership had replaced only 10 months prior. It was under warranty and in the end I wasn't charged for the work. However, it seems to me a system should have flagged that the repair was recently performed rather than relying on my memory and a manual check by service department personnel. More
by FCURBAN
Employees Worked With
May 29, 2025
The service was quick and professional. All my questions were answered and I was given advice on the upkeep of my car. All my questions were answered and I was given advice on the upkeep of my car. More
by ADADST
May 29, 2025
The concern and issue l had was solved and taken care of in timely matter in timely matter More
by Herb
