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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,501 Reviews

1,501 Reviews of BMW of Orland Park - Service Center

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July 17, 2025

A+++ Cory was awesome. He made everything so easy and great experince over all. Thank you More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2025 -

BMW of Orland Park responded

Thank you so much for the A+++ review! We're thrilled to hear that Cory made your experience easy and enjoyable. We’ll be sure to pass along your kind words to him. Your satisfaction means everything to us, and we truly appreciate your support! Best Wishes, BMW Of Orland Park

July 17, 2025

They were very helpful with my first time coming to a dealership for help, my advisor Jason was very lovely to work with kept me up to date and was very wonderful understanding! More

by Sergio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2025 -

BMW of Orland Park responded

Thank you for the kind words! We're so glad your first visit went well and that Jason made you feel comfortable and informed. We’ll be sure to pass along your compliments—hope to see you again soon! Best Wishes, BMW Of Orland Park

July 16, 2025

Ziegler BMW of Orland Park is always top notch! ! Their customer service and attention to detail is second to none!! More

by michaelm2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe DiGiovanni is amazing!
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Jul 16, 2025 -

BMW of Orland Park responded

Michael, thank you for trusting the BMW of Orland Park team with your business and your vehicle! We appreciate your support and look forward to welcoming you back next time. Have a great day!

July 16, 2025

My visit yesterday was excellent except for the wait time with a scheduled appointment. I liked the service advisor. More

by ATONIA394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2025 -

BMW of Orland Park responded

Thank you for your feedback! We're glad to hear you had an excellent visit and that you liked your service advisor. We apologize for the wait time, especially with a scheduled appointment—your time is important to us, and we’re working to improve in that area. We appreciate your patience and hope to serve you even better next time! Best Wishes, BMW Of Orland Park

July 15, 2025

Robert Snipe provided professional services. Although the wait time is a bit longer than I expected, the work was done in good quality. I think the quality of work has been improved. More

by Wai Wong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2025 -

BMW of Orland Park responded

We are thrilled to hear that you were so well taken care of by Robert and the team, Wai! Thank you for choosing BMW of Orland Park and for sharing your outstanding feedback.

July 15, 2025

Wonderful Experience . Liz and Cory in Service are so attentive to customers need. Great Service. More

by LONNIE.HAMPTON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2025 -

BMW of Orland Park responded

We love seeing 5-star reviews. Thanks, Lonnie! — Liz, Cory, and the BMW of Orland Park Team

July 14, 2025

Love the BMW I plan on trading in my X2 soon I looking at the X1 just waiting for the New models More

by PETEY5250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2025 -

BMW of Orland Park responded

All of us at BMW of Orland Park are happy to see this wonderful feedback!!

July 13, 2025

TPMS was replaced and works perfectly but my tires were not balanced which is causing my car to vibrate at high speed More

by ANDREWRAZAHYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2025 -

BMW of Orland Park responded

Andrew, I'm glad to hear the TPMS is working well, but I apologize for any inconvenience caused by the tire balancing issue. We want your driving experience to be smooth and enjoyable, so please reach out if you'd like us to address this concern further. Thank you, Brian Coster - Service Director - (708) 460-4545

July 13, 2025

Very friendly and took time to explain the service and my options. Ken drove me home and was also super nice. More

by GERRY.SLOWIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2025 -

BMW of Orland Park responded

Thank you for the kind words! We're happy to hear you had a great experience and that Ken took such good care of you. We’ll be sure to pass along your compliments—providing friendly, informative service is what we aim for every day! Best Wishes, BMW Of Orland Park

July 13, 2025

Zeigler BMW always provides professional customer service from arrival through checkout. James thoroughly explained all the issues that needed to be addressed and the service was performed in a timely manne More

by VALHARAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2025 -

BMW of Orland Park responded

Thank you for the great feedback! We're proud to hear that James and the Zeigler BMW team provided professional service from start to finish. Clear communication and timely repairs are what we strive for, and we appreciate your continued trust in us! Best Wishes, BMW Of Orland Park

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