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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,369 Reviews

1,369 Reviews of BMW of Orland Park - Service Center

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November 16, 2023

Nick was my Service Advisor & I would return just because of him. He was attentive and respectful of my schedules and my time. Much appreciated! More

by NICOLEROWLEY20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Shellberg
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Nov 16, 2023 -

BMW of Orland Park responded

Nicole, we're so glad to know that Nick provided you with such attentive service at BMW of Orland Park. Thanks for sharing your feedback - see you next time!

November 16, 2023

Joe McFadden is the best, most accommodating, and most knowledgeable sales representative I worked with. He went above and beyond to provide the best possible experience. More

by psowizral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bugajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

BMW of Orland Park responded

We're delighted to know that Joe McFadden provided you with an exceptional experience here at BMW of Orland Park. We strive for excellence and it's great to see our efforts reflected in your visit. Thanks for the review!

November 14, 2023

Purchased a used car from Ross Ricobene. Car was clean/no issues whatsoever, smooth purchase, all around great experience ! More

by drew62
Recommend Dealer
Yes
Employees Worked With
Ross Ricobene
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Nov 14, 2023 -

BMW of Orland Park responded

We're glad to know you had a great purchasing experience with our team at BMW of Orland Park. It's wonderful to see that the process was smooth and hassle-free for you! Thanks for sharing this positive review with us.

November 11, 2023

Good experience. Kept me informed of progress and like the diagnostic video they send prior to starting to perform work More

by SPAVISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Jarquin
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Nov 13, 2023 -

BMW of Orland Park responded

We're glad to know you had a good experience with us at BMW of Orland Park! Our team is always here to keep you updated and informed. Thanks for the positive feedback!

November 10, 2023

No complaints about this dealership this is the 3rd BMW I have purchased from them salesman Chris was excellent More

by JOHNT.MCCULLOUGH1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bugajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Vosler
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Nov 10, 2023 -

BMW of Orland Park responded

John, it's great to know you've had consistently positive experiences with us at BMW of Orland Park. Thanks for the shout-out to Chris! Enjoy your new BMW!

November 10, 2023

Excellent service. Professional and friendly staff. James, our service representative, was great. He explained before,and after the appointment everything I needed t More

by AGRASHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mateen Sen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2023 -

BMW of Orland Park responded

We're delighted to know that James and our team at BMW of Orland Park provided you with excellent service. We appreciate your feedback!

November 09, 2023

Dion was great with helping solve the issue with my car in a timely manner. He made sure everything was taken care of before I dropped off my car. More

by ANG.BAX3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
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Nov 09, 2023 -

BMW of Orland Park responded

We're happy to know Dion was able to help you at BMW of Orland Park! We always aim for complete customer satisfaction, so it's great that everything was taken care of promptly! Thanks for this positive review.

November 08, 2023

Very comforting environment, fair prices, fast and thorough service, very nice people to do business with. More

by MHEARD7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony (Service Dept.)
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Nov 08, 2023 -

BMW of Orland Park responded

We're glad to know you found our environment comforting and service-efficient at BMW of Orland Park. Thanks for the positive feedback!

November 07, 2023

Always courteous and helpful. My service advisor, James Hackett is amazing. Happy to bring my vehicle there More

by UNCLEMIN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Gertos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

BMW of Orland Park responded

We're delighted to know that you've had a positive experience with James and our team at BMW of Orland Park. We appreciate your trust in us to service your vehicle!

November 07, 2023

Great Service! ! Gabe the manager always takes care of me!! Also James in the service department is always executes according!! More

by SPIROTSALDARIS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James service department , Gabe Jarquin
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Nov 07, 2023 -

BMW of Orland Park responded

It's fantastic to know that Gabe and James consistently provide you with great service at BMW of Orland Park. We appreciate your feedback!

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