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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,428 Reviews

1,428 Reviews of BMW of Orland Park - Service Center

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March 21, 2025

They did a good job on my car, although minor suspension work; still drives and feels brand new! More

by Ricky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

BMW of Orland Park responded

We are so happy that our BMW of Orland Park team delivered an excellent experience. Thank you, Ricky!

March 21, 2025

Overall love service at Orland Park. Sometimes you have to get a few more people involved but rarely have an issue that can’t be resolved pretty easily. Dion is the best! More

by KTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

BMW of Orland Park responded

Thank you for sharing your experience with us at BMW of Orland Park! We're glad to hear that Dion and the team have been able to assist you effectively. We appreciate your feedback and look forward to serving you again in the future!

March 20, 2025

3rd BMW and the team in the service dept is great. as a repeat customer. More

by jwckj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

BMW of Orland Park responded

Thank you for being a loyal BMW of Orland Park customer and leaving us a five-star review! It's a pleasure to assist you with your vehicle.

March 20, 2025

Recall brake service done promptly and efficiently. All done in half a day. Courteous and helpful service staff. Nice loaner process. Everything went smoothly. More

by PAUL.P.MORGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin
Mar 20, 2025 -

BMW of Orland Park responded

We're delighted to hear that your recall brake service was handled promptly and efficiently at BMW of Orland Park. It's great to know our team provided courteous assistance and a smooth loaner process. Thank you for sharing your experience!

March 20, 2025

Richard did his usual effort to provide great service, was in and out in a reasonable amount of time. More

by DONAHUEDD
Service Time
Recommend Dealer
Yes
Employees Worked With
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

BMW of Orland Park responded

Thank you for sharing your experience! We're glad to hear that Richard provided great service and made your visit at BMW of Orland Park efficient. We appreciate the feedback and look forward to serving you again in the future!

March 20, 2025

Had a great experience working with Rob Snipe and his team to have my BMW iX maintained. They helped me out with a loaner car and kept me in the loops through the visit. Thanks all! More

by PETER.NANOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Snipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor
Mar 20, 2025 -

BMW of Orland Park responded

Peter, we're delighted to hear that Rob and the team at BMW of Orland Park provided you with a seamless maintenance experience. We appreciate your feedback and look forward to assisting you in the future!

March 18, 2025

Corey was attentive and the service tech video was thorough. Follow up questions addressed well. More

by CSeay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe McFadden concern for my service appointment after new purchase
Mar 18, 2025 -

BMW of Orland Park responded

Thanks for choosing BMW of Orland Park. We appreciate your kind words for Corey! See you next time!

March 18, 2025

I never feel lied to or taken advantage of when visiting this dealer, regardless of who I get to work with. Will continue doing business here for any BMW needs. The quality of their work is always excepti More

by ELIASMARTINEZ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

BMW of Orland Park responded

Elias, it's wonderful to hear that you consistently have a positive experience with us at BMW of Orland Park. We appreciate your trust and look forward to assisting with all your future BMW needs!

March 18, 2025

Great service, Cory took the time to explain the work that needed to be done. The lady on the front desk was friendly and professional. More

by PM.PEREZMARISOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

BMW of Orland Park responded

We're glad to hear that Cory and our front desk team provided you with great service at BMW of Orland Park. Thank you for sharing your experience, and we hope to assist you again in the future!

March 18, 2025

My experience at BMW in Orland Pk was what a persons expectations would be. Very friendly professionalism, timely service, and customer care was first. More

by TUCEK671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

BMW of Orland Park responded

Thank you for sharing your experience with us at BMW of Orland Park! We're delighted to hear that our team met your expectations with friendly professionalism and top-notch customer care. We look forward to serving you again in the future!

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