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BMW of Orland Park - Service Center

Orland Park, IL

4.5
1,450 Reviews

1,450 Reviews of BMW of Orland Park - Service Center

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February 15, 2025

I appreciate the Dealership's ability to retain quality staff such as James Hatchett. His professionalism and attention to detail are second to none! More

by JCTHRASHER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

BMW of Orland Park responded

Thank you for highlighting James's professionalism at BMW of Orland Park! We're proud to have him on our team and are glad he provided such excellent service.

February 14, 2025

The service department is very kind and very professional. Great people do work with every time. More

by George Voutiritsas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

BMW of Orland Park responded

George, thank you for the kind words for our service team. We appreciate your support here at BMW of Orland Park!

February 13, 2025

Prompt and good service . On time, full inspection was done , the car was washed thereafter, all in less than an hour. More

by HASSANAZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Shellberg
Feb 13, 2025 -

BMW of Orland Park responded

We're delighted to hear you received prompt and efficient service at BMW of Orland Park! Our team is committed to providing thorough inspections and timely care. Thank you for sharing your experience with us!

February 13, 2025

Dealer was extremely easy to work with, they were very knowledgeable of the cars. Pricing was great More

by moratner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Boomsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

BMW of Orland Park responded

We really appreciate you taking the time to leave BMW of Orland Park this awesome review, thank you!

February 13, 2025

Didn’t like the fact that different prices were quoted for service. Coupon wasn’t used because he claim the price was discounted. Claim to have have done a 31 point inspection but when I get home I get n More

by MZMONISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
Feb 13, 2025 -

BMW of Orland Park responded

I'm sorry to hear about the confusion with pricing and inspection. It's important for us to provide clear communication and thorough service, so I apologize if we fell short in your experience. Please reach out directly so we can address these concerns and make things right for you. Thank you, Brian Coster - Service Manager - 708-460-4545

February 12, 2025

James is very informative and helpful. Dealership is always clean and a pleasent place to wait for your car.  More

by BONCZAK1
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

BMW of Orland Park responded

We're delighted to hear that James provided informative and helpful service at BMW of Orland Park. It's great to know you find our dealership clean and pleasant as well. Thank you for sharing your experience!

February 12, 2025

James was very knowledgeable, professional, and helpful. He kept me informed about the status of my vehicle. More

by EDUCATORLARK
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

BMW of Orland Park responded

We're delighted to hear that James provided you with such knowledgeable and professional service at BMW of Orland Park. Thank you for sharing your experience!

February 12, 2025

James was professional and friendly while providing me with details regarding my car’s service and estimated time to complete. More

by HILDAGONZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hatchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

BMW of Orland Park responded

Thank you for sharing your experience! We're glad to hear James provided professional and friendly service at BMW of Orland Park. We appreciate your feedback and look forward to assisting you again in the future!

February 12, 2025

Great service, very professional. Appreciate the friendliness and responsiveness of the entire team. Like the cleanliness of the dealership. Thank you! More

by KFN208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

BMW of Orland Park responded

Thank you for the wonderful feedback! We're delighted to hear that our team at BMW of Orland Park provided professional and friendly service. We appreciate your kind words about our dealership's cleanliness as well!

February 11, 2025

This place is great. Tony is awesome. Very knowledgeable and professional. I recommend everyone to go here by a car and service them here More

by DMIJATOVIC20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Scanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

BMW of Orland Park responded

Thank you for the glowing review! We're delighted to hear that Tony provided such knowledgeable and professional service at BMW of Orland Park. We appreciate your recommendation and look forward to seeing you again!

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