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BMW of Orland Park - Service Center

Orland Park, IL

4.5
674 Reviews

674 Reviews of BMW of Orland Park - Service Center

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March 29, 2023

Very professional and quick overall service. I would recommend to anyone. James H. Took care of us and was awesome. More

by Gary.barkauski
Recommend Dealer
Yes
Employees Worked With
James Hatchett
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Mar 29, 2023 -

BMW of Orland Park responded

We're glad to hear James and the team provided you with an efficient and excellent vehicle service, Gary! We'll be sure to pass on your kudos. Our team appreciates your business and looks forward to seeing you again at BMW of Orland Park!

Helpful
March 24, 2023

Rich is always a pleasure to work with, he always answers my questions and goes above and beyond whenever I need service for my M4 More

by Ronnie Haleem
Recommend Dealer
Yes
Employees Worked With
Rich
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Mar 24, 2023 -

BMW of Orland Park responded

Ronnie, it makes our day to read that Rich exceeds expectations! Thank you for sharing and leaving BMW of Orland Park a five-star review. See you next time!

Helpful
March 21, 2023

Richard service advisor at orland park BMW is excellent and very helpful. He got my car serviced immediately and called when done . More

by kathy
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pool service advisor 5 star
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Mar 21, 2023 -

BMW of Orland Park responded

Kathy, thank you for the review! We are so glad to hear that Richard delivered such a successful service experience. Drive safely, and we hope to see you back again at BMW of Orland Park!

Helpful
March 20, 2023

I had the worst experience with the service of this dealership. Starting with the loaner, how much time it took to fix it etc. More

by Auriuslyg
Recommend Dealer
No
Employees Worked With
Randy Boomsma
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Helpful
February 06, 2023

Stale atmosphere, lacks a warm and welcoming environment. All staff has their head down, don’t offer to help, don’t smile. I don’t look forward to visits to this dealership. More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Boomsma
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Helpful
December 16, 2022

Servicing was done in a timely and professional manner. No complaints. Everything went as expected. More

by David E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Dec 16, 2022 -

BMW of Orland Park responded

Thank you for the great review and kind words about us here at BMW of Orland Park!

Helpful
November 17, 2022

BMW Of Orlandpark. Is one of the best dealership around. Employees are always friendly. The advisors are very knowledgeable.The service on your vehicle is alway excelle More

by airbornekel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2022 -

BMW of Orland Park responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the BMW of Orland Park team. Drive safely, and we hope to see you back again down the road!

Helpful
September 22, 2022

Stay Away! The service team breaks parts of your car that do not need fixing to make you spend more money with them. Orland Park, IL is the worst dealership to More

by Sonnie
Recommend Dealer
No
Employees Worked With
Pete Lazic
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Helpful
August 31, 2022

Friendly courteous able to help me solve my problems Jason the service writer did a wonderful job assisting me More

by Gilfillianwilliam211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
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Aug 31, 2022 -

BMW of Orland Park responded

It is awesome to hear that Jason and the team could assist you! Thank you for choosing BMW of Orland Park and for stopping by to share a great review. We look forward to welcoming you back again down the road!

Helpful 1
August 09, 2022

On time. Very professional and friendly. Great work and more than I expected. Very comfortable waiting area More

by Gonzas99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Boomsma
Report | Print
Aug 09, 2022 -

BMW of Orland Park responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the BMW of Orland Park team. Drive safely, and we hope to see you back again down the road!

Helpful
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