BMW of Orland Park - Service Center

When we arrived no one greeted us. We had no clue where to go to get service and I had to ask around in order to get serviced. The wait to be serviced was insanely long. I couldn’t mak We had no clue where to go to get service and I had to ask around in order to get serviced. The wait to be serviced was insanely long. I couldn’t make an appointment on line so I was told we could walk in. We arrived around 10:30am and didn’t leave until around 2pm and I just got an oil change. More

Never disappoints. Always there to help and make a difficult situation much easier and the customer. Great staff. Always there to help and make a difficult situation much easier and the customer. Great staff. More

Fast, efficient and complete. Couldn’t ask for much more. Have been dealing with this dealership for 10+ years and was always satisfied with their service. Couldn’t ask for much more. Have been dealing with this dealership for 10+ years and was always satisfied with their service. More

Service advisor Dion was very kind & helpful , great fast service , thank you Zeigler BMW of Orland Park ! service , thank you Zeigler BMW of Orland Park ! More

Mr. Brian-manager & Mr. Dion service advisor have been outstanding employees, thanks for everything you done for me. outstanding employees, thanks for everything you done for me. More

WONDERFUL! !!!!! Gus was awesome from start to finish. Would recommend him to anyone purchasing a BMW. !!!!! Gus was awesome from start to finish. Would recommend him to anyone purchasing a BMW. More

Sid over at BMW of Orland Park was terrific. Great follow up and communication throughout the process. Very responsiveness and helpful. Matt McCormack (BMW Genius) was extremely helpful as well. Great follow up and communication throughout the process. Very responsiveness and helpful. Matt McCormack (BMW Genius) was extremely helpful as well. Matt took his time in helping me understand all of the different options when I was perfected my build. I really appreciated his expertise. More

Dion Grace was fantastic as he throughly explained all but being a state of an art building as when it was being built many years ago but first time inside not all impressed. The glass of the person sitti but being a state of an art building as when it was being built many years ago but first time inside not all impressed. The glass of the person sitting in the glass office behing reception desk was smeared everywhere with people just bsing inside, laughing, etc. Your " coffee lounge" consisted of a 4' table with a very $$$ cheap/old one cup coffee maker with a jug of water...xxx this a BMW dealer??? My other auto is a Lexus and when I go in either dealership for service etc, they have a complete business center, a nice lounge with full treats, diff libations, etc. I will probably go to Westmont as this dealer looks a lil rundown or under funded for the customer experience and only to maximax the bottom line for the owner...VERY disappointed is an understated.EEWWWW...felt unclean too More

The service was donein a timley and professional manner, they kept me informed through the entire process. they kept me informed through the entire process. More

Was met at door imediately,all info taken. diagnosed by noon,parts next morning and on the road by noon diagnosed by noon,parts next morning and on the road by noon More