BMW of Orland Park - Service Center

I have always had great service at Ziegler. Richard Pool is a wonderful service advisor. He handled everything well; fast, friendly, professional, and well done. Richard Pool is a wonderful service advisor. He handled everything well; fast, friendly, professional, and well done. More

Service writer Jason Jakobowski is the best He is knowledgeable and always has the customer’s best interests as a number one concern knowledgeable and always has the customer’s best interests as a number one concern More

They were very kind and friendly And very attentive to the client And helpful thnanks. the client And helpful thnanks. More

Everything was perfect and professionally done I was highly satisfied with my service and everyone there highly satisfied with my service and everyone there More

Dion was great. I had a very long wait. He kept me informed and provided me with transportation to take care of other obligations while I waited. I had a very long wait. He kept me informed and provided me with transportation to take care of other obligations while I waited. More

I brought my car in for service on a recall issue. Scheduling was easy to meet my needs and my car was ready when I expected it to be. Everyone I worked with was fine. Scheduling was easy to meet my needs and my car was ready when I expected it to be. Everyone I worked with was fine. More

Jason J is the bomb. He is so efficient and really gets it done timely and communicated well with us. We have 5 BMWs. Love working with him. He is so efficient and really gets it done timely and communicated well with us. We have 5 BMWs. Love working with him. More

Great service as always! Nick was very helpful! We appreciate it! Had brake lines flushed all great! Nick was very helpful! We appreciate it! Had brake lines flushed all great! More

Dropped my car off at 10:15. They typically spend 2 hours on a maintenance check but this time it took 3 hours. When I picked up my car, it was making a very weird sound and I ha They typically spend 2 hours on a maintenance check but this time it took 3 hours. When I picked up my car, it was making a very weird sound and I had to wait almost a whole hour on too of the 3 I had already waited. The oil cap was not screwed on tightly which made the weird sound. It goes to show that my car was not tested or thoroughly looked at before texting me that my car was finished or handing me back the keys. Easy fix with no damage, but if I’m paying for a luxury car, I expect luxury service. More

Everything went very well. Customer service was excellent. Tony was great and very helpful. I appreciate everything. Customer service was excellent. Tony was great and very helpful. I appreciate everything. More