BMW of Palm Springs
Palm Springs, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Service was great! Chris was great. Didn't have an appointment and managed to my car in and out in no time. Very friendly and great communication! Thank you! Chris was great. Didn't have an appointment and managed to my car in and out in no time. Very friendly and great communication! Thank you! More
So thoughtful and courteous Stan is amazing. It was nice to be treated like my time mattered. Went in for the airbag recall replacement and was treated very well. We were given a Stan is amazing. It was nice to be treated like my time mattered. Went in for the airbag recall replacement and was treated very well. We were given a loaner car and had a few hours to ourself in beautiful Palm Springs. Stan did not want us to be inconvenienced at all and we were not. His customer service skills are top notch. We had a great experience. Thank you Stan. You guys are great. They even washed my car. Nice. More
Worst experience since I’ve owned my car(5 years) Left message for appt, never called back. Changed my appointment the night before for the following week. Had my car for2 weeks did nothing to it. Left message for appt, never called back. Changed my appointment the night before for the following week. Had my car for2 weeks did nothing to it. More
Good Listeners I had a strange intermittent issue with my BMW 330. They listened, questioned and then went searching. So far the issue has not been resolved, but wit I had a strange intermittent issue with my BMW 330. They listened, questioned and then went searching. So far the issue has not been resolved, but with the help of the GM, Service Mgr and Sales, I hope it will be. More
Problems with radio Everyone courteous & didn't have to wait long at all. Answered all my questions & concerns.Did a safety check and replaced the radio with a new o Everyone courteous & didn't have to wait long at all. Answered all my questions & concerns.Did a safety check and replaced the radio with a new one More
Professional Quick and professional. They provide a rental for my errands . Cookies are delicious . this is my fourth BMW and I am very happy with my current le Quick and professional. They provide a rental for my errands . Cookies are delicious . this is my fourth BMW and I am very happy with my current lease , vehicle is amazing as well as safety More
Oil change Greeted upon arrival, service agent had my car into the mechanic in minutes. Car was washed and returned clean. The service record was addressed and Greeted upon arrival, service agent had my car into the mechanic in minutes. Car was washed and returned clean. The service record was addressed and future issues addressed. Great service and friendly staff. Sandra, is also on top of her customers vehicle service with updates. Great job. More
fixing my cars issues The service department took care of all my concerns and returned my car repaired and clean. The service representative was outstanding in matters of c The service department took care of all my concerns and returned my car repaired and clean. The service representative was outstanding in matters of communicating with me and taking care of my car’s problems. More
Great Customer Service! I took in my brand new 330i due to a noise the driver door was making. They went ahead and gave me a loner car while they checked out my car and kept I took in my brand new 330i due to a noise the driver door was making. They went ahead and gave me a loner car while they checked out my car and kept it until they found the problem. Andrew my service advisor was very professional & polite and made sure everything was fixed and good to go. I didn't think they were going to fix the problem due to bad experience with my previous dealership & they proved me wrong. The problem was 100% fixed and I'm very content with the outcome. I would totally recommend this dealership & I will be going back! More
Scheduled maintenance Great service advisor and techs. Very friendly staff that fit me in at the last minute. Will certainly return for future work needed. Great experience Great service advisor and techs. Very friendly staff that fit me in at the last minute. Will certainly return for future work needed. Great experience. More