BMW of Palm Springs

Efficient service experience My first experience at the service department here was very positive (Bryan) and I plan to bring my car here in the future. I used the online schedul My first experience at the service department here was very positive (Bryan) and I plan to bring my car here in the future. I used the online scheduling tool, received a confirmation email and they were ready for me when I showed up. Due to my location they provided shuttle service both directions. There was no up selling attempt for services not needed and everyone I interacted with was very nice and helpful. You’ll pay dealership pricing but can trust your car is in good hands. More

scheduled service Service rep professional and courteous. Explained service scheduled. When completed, she described the details of the work that was done and pointed Service rep professional and courteous. Explained service scheduled. When completed, she described the details of the work that was done and pointed out the need for new tires. More

Absolutely amazing service! ! Brad at Palm Springs BMW in the Internet/fleet department is a cut above the rest. He’s easy, quick, thorough, and no haggle/hassle. He’s very stra ! Brad at Palm Springs BMW in the Internet/fleet department is a cut above the rest. He’s easy, quick, thorough, and no haggle/hassle. He’s very straightforward and honest and nothing changes in the deal in the way of numbers. It is what it is. We are so grateful for him and we hope he always stays there! Frank the GM is amazing as well. He came over and personally introduced himself and wanted to know about our transaction and the fun things coming ahead for the dealership. We are so beyond happy with the deal that he got my sister and in the product itself. Brad stayed late, as did several others, and was just such a joy and pleasure to deal with. We even got a very very nice gift basket at the end! Kevin in the finance department was a hoot. He was very quick and made us feel very comfortable. He stayed late as well. More

Most pleasant BMW dealership experience I had a great experience at BMW of Palm Springs! I felt welcomed immediately and did not feel "pushed" throughout the whole process. Aldo did a fantas I had a great experience at BMW of Palm Springs! I felt welcomed immediately and did not feel "pushed" throughout the whole process. Aldo did a fantastic job with helping me find my car. The rest of the employees I interacted with were pleasant and seemed to truly care. They were willing to work out a deal and I got myself a Christmas present :) More

The Best Dealer Experience I've ever had! They treat you like they actually care! This kind of service is rare to find these days. The facility is excellent and their attention to detail ìs They treat you like they actually care! This kind of service is rare to find these days. The facility is excellent and their attention to detail ìs spot on. I highly recommend them More

Great experience Everyone was nice, honest, and professional. I bought a used vehicle and Michael Pope was my agent. He answered all of my questions and never pressure Everyone was nice, honest, and professional. I bought a used vehicle and Michael Pope was my agent. He answered all of my questions and never pressured me once. He made me feel totally comfortable and if I purchase another BMW again he will be the first person I talk to. More

Above expectations This is my 2nd vehicle that I’ve purchased from an Indigo dealership, and both experiences, including all service experiences with my first have been This is my 2nd vehicle that I’ve purchased from an Indigo dealership, and both experiences, including all service experiences with my first have been outstanding! Great people, great vehicles, professionalism throughout this organization! More

Upgraded service My BMW had to be towed here. It never ran again and Sandy Thompson in Service initially refused to have it salvaged. I got busy and didn't inquire fo My BMW had to be towed here. It never ran again and Sandy Thompson in Service initially refused to have it salvaged. I got busy and didn't inquire for a few months. When I checked in again a few days ago I worked with Vaneisha Foster and Doug Small, 2 new people and they absolved my issue within 24 hours and minimal hassle. I wish things had gone as smoothly initially, however due to the fact they stepped up I have edited my review from one to 4 stars and would recommend the group in general. More