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BMW of Palm Springs
Palm Springs, CA
1,170 Reviews
Sales Department
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily.
We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer.
Service / Parts / Boutique Departments
BMW of Palm Springs services your vehicle with the utmost care. Our highly trained staff of technicians and advisors have received hundreds of hours of factory training. Our goal is to quickly diagnose and repair your vehicle with original factory parts. We offer the following:
Factory trained and certified technicians
Alternate transportation
Genuine BMW parts
Complimentary car wash
All repairs come with a 2 year/unlimited mile warranty
Our waiting area has many of the common conveniences you'd expect such as complimentary refreshments, WIFI, TV and reading materials. If you would rather not wait, we are happy to provide alternate transportation.
Feel free to browse through our boutique for the best BMW Life Style items or great gift ideas.
SCHEDULE SERVICE
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,170 reviews
August 18, 2018
BEST DEALERSHIP EVER!! Best customer service ever! This dealership is TOP NOTCH! Everyone greets you with a smile and is welcoming. I worked with my Mike Pope and there is a Best customer service ever! This dealership is TOP NOTCH! Everyone greets you with a smile and is welcoming. I worked with my Mike Pope and there is absolutely not enough words for me to even begin to thank him. He is the most personable and friendliest guy I've ever met. He truly is a genuine person and the dealership is lucky to have him. He is not just out to make a sale. He truly cares about the customer and helps you find exactly what you want. I HIGHLY recommend him to anybody looking to buy a BMW as well as this dealership, it is the absolute best, hands down! So glad I came here for my first "beemer"! More
by Tricia123
Helpful August 18, 2018
I3 service Chris fept me informed on a weekly basis Although it took over (2) months to repair My car Chris kept me informed. He kept me from getting upset. Chris fept me informed on a weekly basis Although it took over (2) months to repair My car Chris kept me informed. He kept me from getting upset. More
by I3 Aircomdition service
Employees Worked With
August 16, 2018
Very professional and kind Very happy with the professional service. And very happy with the work done in my car , highly recommend this dealer for future business. Thank you so Very happy with the professional service. And very happy with the work done in my car , highly recommend this dealer for future business. Thank you so much More
by Ernestmunoz
Employees Worked With
Stan Sterling
August 16, 2018
Bought a car I went to Palm Springs BMW to purchase a one year old BMW executive returned car. The price was fair and the salesman was friendly and helpful. I went to Palm Springs BMW to purchase a one year old BMW executive returned car. The price was fair and the salesman was friendly and helpful. More
by Old Guy
Employees Worked With
August 13, 2018
Great Service! I needed covered oil change and to find out why my BMW was making noise. They gave me a quick appointment time, explained to me the sound, changed oil I needed covered oil change and to find out why my BMW was making noise. They gave me a quick appointment time, explained to me the sound, changed oil and I was done in 2 hours at no cost to me. Shuttled me to a coffee house, I relaxed while they took care of my car. Provided a full report on all points checked on vehicle. Fast, effecient and honest. What more can you ask for! More
by Happy Customer
Employees Worked With
Other Employees :
The driver that shuttled me downtown PS was very polite and friendly.
August 13, 2018
Excellent service !! I really recommend this dealership . Bmw Palm Springs has the best service ! Every time I come here .. it’s the very best care . Sandra in service I really recommend this dealership . Bmw Palm Springs has the best service ! Every time I come here .. it’s the very best care . Sandra in service is excellent in customer service .,.Vincent Saunders is an incredible shop foreman and always keeps my car running so beautifully . Ken Miller and Chris Hapner In customer service are so cool and professional and excellent . More
by TT
August 12, 2018
Smooth Transaction. Attention to Detail. My 2015 BMW met an premature demise and was declared a total loss by my INS company. As I was in a rental incurring daily fees, it was becoming more p My 2015 BMW met an premature demise and was declared a total loss by my INS company. As I was in a rental incurring daily fees, it was becoming more pressing to move forward in a vehicle purchase while waiting for INS to take care of their part. I typically always deal with BMW of Murrieta but as I live in Palm Springs I decided to swing by Palm Springs BMW on a whim. I was greeted by Nick Alexander, I explained my situation, he was both empathetic and warm. The exact car I had in mind had literally just been taken off of loaner fleet and was eligible for a lease. Nick was able to structure an almost identical deal I had started with Murrieta and in turn I chose to work with him. Justin, his manager and the finance manager were confident, Informative and efficient. I felt entirely at ease with the leasing process and the paperwork literally took 20 mins. xxxxxxto Palm Springs BMW for keeping me local and making it happen. More
by Alyssa
Employees Worked With
August 10, 2018
The best of the best Michael Pope is not only the best salesman I have ever encountered his caring attitude last far beyond your purchase. Brian in Service was wonderful Michael Pope is not only the best salesman I have ever encountered his caring attitude last far beyond your purchase. Brian in Service was wonderful More
by Prsandbar
August 08, 2018
Excellent setvice Thank you for a great experience. Staff was courteous and efficient, on time, and made me feel secure about the repairs. I will definitely be back. Thank you for a great experience. Staff was courteous and efficient, on time, and made me feel secure about the repairs. I will definitely be back. More
by RonC
Employees Worked With
August 07, 2018
Sandy and Bobby are great! The best! Sandy kept me informed on the status of my car. Very nice staff at the service department. From the moment you drive up. Bobby is the BEST mechanic! Sandy kept me informed on the status of my car. Very nice staff at the service department. From the moment you drive up. Bobby is the BEST mechanic! More
by Smlea2a3
