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BMW of Palm Springs
Palm Springs, CA
1,195 Reviews
indiGO Auto Group is the destination for everyone who shares a passion for automobiles, providing unique access to brands we dream to drive, with experiences, insights, and connections for fellow enthusiasts that inspire and reward owners.
We have 27 franchised dealerships in seven United States markets, with each destination being led by a team who not only have in-depth brand knowledge but are passionate enthusiasts themselves. This enthusiasm and knowledge come together to create a truly unique experience for all indiGO clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,195 reviews
Verified Customer
March 05, 2024
Wish could have been more efficient and fixed my car problem. Had to pay for first before knowing the main issue. problem. Had to pay for first before knowing the main issue. More
by VJ
Employees Worked With
March 05, 2024
Service was good, Juan was very nice and professional. No issues, was happy with service. No issues, was happy with service. More
by paesana17
March 05, 2024
The dealer requires you to sign a waiver stating that anything that they break on your car will be your responsibility. It basically takes away the responsibility a dealer/repair shop has to fix your au anything that they break on your car will be your responsibility. It basically takes away the responsibility a dealer/repair shop has to fix your auto and gives them an opportunity to break more things and charge you for it. I only took my car there because of a recall issue. Before the waiver requirement I took my BMW there on a regular basis. I now refuse to let them touch it. More
by FARGOCOP
Employees Worked With
March 03, 2024
BMW of Palm Springs, they do an outstanding job. The Service Consultants provide an excellent customer experience. If you have any concerns. They will address your concerns. The Service Consultants provide an excellent customer experience. If you have any concerns. They will address your concerns. More
by TMARIO
Employees Worked With
March 02, 2024
Your prices are too expensive. It took three weeks to change one part. Juan was nice. It took three weeks to change one part. Juan was nice. More
by PALMDESERTL
March 02, 2024
Excellent rep. Very nice personality. I have worked with Sandy for several years and always get excellent service. Very nice personality. I have worked with Sandy for several years and always get excellent service. More
by johnfsanders
Employees Worked With
March 02, 2024
I appreciate how quick And helpful the service center is in getting my car ready. It’s always a pleasure working with Chris. in getting my car ready. It’s always a pleasure working with Chris. More
by ZOEUSER2000
Employees Worked With
March 01, 2024
Service representative Chris Hapner was excellent in getting my car inspected and ready for the expert work the mechanics did. Also great advice on payment options. Feel I'm back on the road with car in getting my car inspected and ready for the expert work the mechanics did. Also great advice on payment options. Feel I'm back on the road with car in top condition. More
by CRVBROWN
Employees Worked With
March 01, 2024
Scheduling was disorganized. Took 2 days for a simple check up that was supposed to take a couple of hours because too many cars ahead of me. I had an appointment. Took 2 days for a simple check up that was supposed to take a couple of hours because too many cars ahead of me. I had an appointment. More
by DAVIDPSCHREIBER
Employees Worked With
