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BMW of Palm Springs
Palm Springs, CA
1,195 Reviews
indiGO Auto Group is the destination for everyone who shares a passion for automobiles, providing unique access to brands we dream to drive, with experiences, insights, and connections for fellow enthusiasts that inspire and reward owners.
We have 27 franchised dealerships in seven United States markets, with each destination being led by a team who not only have in-depth brand knowledge but are passionate enthusiasts themselves. This enthusiasm and knowledge come together to create a truly unique experience for all indiGO clients.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,195 reviews
January 30, 2024
Bryan was great as was the service provided on the vehicle. I like being able to approve/decline suggested work on my phone. vehicle. I like being able to approve/decline suggested work on my phone. More
by kirk9
Verified CustomerEmployees Worked With
January 30, 2024
I scheduled the car for Monday drop off. I received a text message Tuesday that it should be done by Friday. I received no communication after that. I called on Saturday as I was picking som I received a text message Tuesday that it should be done by Friday. I received no communication after that. I called on Saturday as I was picking someone up at the airport. I was told the car was done. I asked why I hadn’t been informed and was told there was a family emergency with someone. I said I would pickup in about 2 hours and they said they would have it ready. Got dropped off and then took about another 45 minutes to get the paperwork together. Got home and one of the shock tower caps had fallen off on the garage floor. It was not reinstalled properly. I have 2 BMW’s that I get serviced there, one of which I bought there. I have to say overall I’m not impressed with the service department or the dealership in general. I don’t see any real sense of urgency to be a customer driven/focused business. More
by lmelvie
Employees Worked With
January 30, 2024
Savanna always provides excellent service and goes above and beyond whenever I need to come into the dealership for service. and beyond whenever I need to come into the dealership for service. More
by NVVERNACI
Employees Worked With
January 30, 2024
They were very accommodating and helpful answering all my questions. The service was excellent! Thank you! questions. The service was excellent! Thank you! More
by LAVONFROMM
Employees Worked With
January 30, 2024
BMW or Palm Springs was amazing. Our sales person Joey did the remarkable and got us into a BMW from our loyal brand of Mercedes Benz. I Cannot say enough good about our experience Our sales person Joey did the remarkable and got us into a BMW from our loyal brand of Mercedes Benz. I Cannot say enough good about our experience. More
by KELDER0
Employees Worked With
January 29, 2024
Very helpful. Didn’t feel pushed. Nice are to wait with coffee machine. Orlando was fantastic. Didn’t feel pushed. Nice are to wait with coffee machine. Orlando was fantastic. More
by BFERGUSONMD
January 29, 2024
I have had nothing but great experiences with Bryan and the service crew at this dealership. The communication was good between all of the group the service crew at this dealership. The communication was good between all of the group More
by RALONGACRE
Employees Worked With
January 27, 2024
Bryan is very accommodating and prompt replying. Service was completed and we were very satisfied Appreciate getting a loaner since we late from out of town Service was completed and we were very satisfied Appreciate getting a loaner since we late from out of town More
by rbradbury55
Employees Worked With
January 25, 2024
Juan takes care of business! I'm pleased with the information Juan provides every time I bring my vehicle in for service. Great attitude! I'm pleased with the information Juan provides every time I bring my vehicle in for service. Great attitude! More
by mario
Employees Worked With
January 25, 2024
We enjoyed our buying experience with Brad Williams and the BMW of Palm Springs sales team. We will surely be back again in the future. and the BMW of Palm Springs sales team. We will surely be back again in the future. More
by Richard
