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BMW of Palm Springs

Palm Springs, CA

Overview
Employees
Reviews
Vehicles
4.7
1,194 Reviews
indiGO Auto Group is the destination for everyone who shares a passion for automobiles, providing unique access to brands we dream to drive, with experiences, insights, and connections for fellow enthusiasts that inspire and reward owners. We have 27 franchised dealerships in seven United States markets, with each destination being led by a team who not only have in-depth brand knowledge but are passionate enthusiasts themselves. This enthusiasm and knowledge come together to create a truly unique experience for all indiGO clients.
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3737 East Palm Canyon Dr

Palm Springs, CA

92264

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Showing 1,194 reviews

January 16, 2024

The purchase from start to finish was amazing and easy. I was able to find the car I wanted, buy the car and have it shipped to me. It was easy, great communication, they went above and beyond for sure. Th More

by Purchaser718
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Zamora, Carlos (sales manager now), Justin Luettjohan
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Jan 17, 2024 -

BMW of Palm Springs responded

Thank you for sharing your amazing purchasing experience with BMW Palm Springs! We're thrilled to know that the process was easy and that our team went above and beyond to ensure your satisfaction. We value each customer, and we're grateful for the opportunity to serve you.

January 16, 2024

Standard service and fixed an annoying rattle. Easy to deal with and competent execution of service. More

by chefhora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

BMW of Palm Springs responded

Thank you for choosing BMW Palm Springs for your service needs! We're pleased to hear that our team provided standard service, fixed the issue, and executed the service with competence. We appreciate your positive feedback.

January 15, 2024

Chris Hapner was great to work with and love your Lyft service which makes our service needs alot easier. More

by timc7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

BMW of Palm Springs responded

We appreciate your kind words about Chris Hapner and our Lyft service at BMW Palm Springs! It's great to know that our efforts make your service needs easier. Thank you for choosing us.

January 15, 2024

Brad Williams was awesome. Very professional from start to finish. No pressure at any point in the process. Excellent experience. More

by mlmoorelv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

BMW of Palm Springs responded

We're delighted to hear about your excellent experience with Brad Williams! Thank you for highlighting his professionalism and the pressure-free process. We look forward to assisting you with any future automotive needs.

January 15, 2024

Communication & Professionalism was on point so I was happy with the service I got from the employee that helped me. More

by perez.dario77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

BMW of Palm Springs responded

Thank you for your positive feedback! We're pleased to hear that communication and professionalism were on point during your service. We appreciate your trust in our team at BMW Palm Springs.

January 14, 2024

Service was excellent. I love dealing with Savannah! She is a pleasure to deal with!! More

by barry34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

BMW of Palm Springs responded

Thank you for your kind words about Savannah and the excellent service at BMW Palm Springs! We're delighted to hear that dealing with Savannah is a pleasure. We look forward to providing you with exceptional service in the future.

January 14, 2024

Easy to deal with. Answered all questions and responded very quickly. Seemed genuinely concerned. I would recommend this dealership and Orlando anytime More

by robvicv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veneisha Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Welsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

BMW of Palm Springs responded

Thank you for recommending BMW Palm Springs! We're glad to hear that our team was easy to deal with, responsive, and genuinely concerned. We appreciate your trust and look forward to serving you again.

January 13, 2024

This dealership is the best of the best! Everyone is professional, yet warm and friendly. We have purchased several cars and always have excellent negotiation, finance and service. Nayeli More

by sadiecat1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veneisha Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Luettjohan
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Jan 17, 2024 -

BMW of Palm Springs responded

Thank you for considering BMW Palm Springs as the best of the best! We're thrilled to hear about your positive experiences with Nayeli, Veneisha, Sandy, and our entire team. Your satisfaction is our priority, and we appreciate your continued support.

January 13, 2024

Whenever I bring my car here, I feel confident and secure with the service as I know the techs are the best in the industry. The customer service is always phenomenal with my service advisors as well. More

by b.barsakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

BMW of Palm Springs responded

We're honored to have your confidence in our service at BMW Palm Springs! Thank you for recognizing our techs as the best in the industry and appreciating the phenomenal customer service from our advisors. We look forward to serving you with excellence.

January 13, 2024

Professional and courteous from start to finish. I highly recommend the staff and service. And - the location is very convenient. More

by RWHERALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibrahim Lapaj
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Jan 17, 2024 -

BMW of Palm Springs responded

Thank you for choosing BMW Palm Springs! We appreciate your positive feedback about our professional and courteous staff. It's wonderful to know that you highly recommend our service. We're pleased that our location is convenient for you. If you ever have further automotive needs, feel free to reach out. We look forward to serving you again!

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