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BMW of Palm Springs

Palm Springs, CA

4.7
1,195 Reviews
indiGO Auto Group is the destination for everyone who shares a passion for automobiles, providing unique access to brands we dream to drive, with experiences, insights, and connections for fellow enthusiasts that inspire and reward owners. We have 27 franchised dealerships in seven United States markets, with each destination being led by a team who not only have in-depth brand knowledge but are passionate enthusiasts themselves. This enthusiasm and knowledge come together to create a truly unique experience for all indiGO clients.
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3737 East Palm Canyon Dr

Palm Springs, CA

92264

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Showing 1,195 reviews

November 15, 2023

Sandy is my absolute favorite service advisor. She’s has been a trusted and valuable member of what I consider my car family! She’s seen me through many BMW’s and has always shown nothing but supe More

by BMEJIA1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

BMW of Palm Springs responded

Thank you for considering Sandy your absolute favorite service advisor. We're honored to be part of your car family and appreciate your kind words about her superb service, responsiveness, and genuine care.

November 14, 2023

The customer service is got to be one of the best in town,Many thanks to Bryan he was great help. More

by gerjmnz23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

BMW of Palm Springs responded

We appreciate your kind words about Bryan and our customer service. Thank you for considering us one of the best in town. We're here to assist you whenever you need.

November 14, 2023

Sandy was so nice and helpful. Everything went really well and everyone was as great. Thank you More

by kelly77777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

BMW of Palm Springs responded

We're pleased to hear about your positive experience with Sandy. Thank you for acknowledging her niceness and helpfulness. We strive to make every interaction seamless and enjoyable.

November 14, 2023

Nayeli was very helpful and easy to work with. Look forward to working with her again. Carlos in finance added the finishing touches and was nice to work with. More

by bob@careybrothersla.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nayeli Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

BMW of Palm Springs responded

Thank you for recognizing Nayeli's helpfulness and ease of working with her. We're glad to hear about the positive finishing touches added by Carlos in finance. We look forward to serving you again.

November 13, 2023

Apparently they did not do the repair work that they said they did,because the problem still there. More

by WBLACKMON21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The brake squeal was verified by an unknown tech person. #90. If that means anything.
Dec 06, 2023 -

BMW of Palm Springs responded

We apologize for any inconvenience you experienced. Please contact our service department, and we'll ensure that any outstanding issues are addressed promptly.

November 13, 2023

Everybody was nice, friendly and helpful. Joey, our sales rep was the best. Polite, not pushy, explained all the works of the X4 compared to X5. Answers my phone calls and text rightaway. More

by mark366
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Zamora, Bobby Barsakis
Dec 06, 2023 -

BMW of Palm Springs responded

Thank you for your compliments on Joey's excellent salesmanship and the overall dealership experience. We're glad to hear that the modern, clean environment added to your positive experience.

November 12, 2023

Sandy is great to work with. . All work high quality and done on time and as estimated More

by CHARLIE71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

BMW of Palm Springs responded

We're thrilled to hear about your positive experience with Sandy. Thank you for recognizing her great work, high-quality service, and timely completion. We appreciate your feedback and look forward to providing the same level of excellence in the future.

November 12, 2023

Savanna is always professional, friendly and a pleasure to work with. I have two BMW’s I bring to BMW PS for service, even though my primary residence is in Portland. Not all BMW dealerships are created More

by BRYCEDUGAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

BMW of Palm Springs responded

We're honored to have Savanna as your service advisor. Thank you for recognizing her professionalism and making us your choice for service, even from Portland. We're committed to maintaining the high standards you expect. If there's anything more you'd like to share or if you have further questions, please feel free to reach out. We value your business and look forward to providing an even better experience on your next visit.

November 12, 2023

Always helpful. Usually can get in n in a timely mannner.!!no negatives my car is 10 years old and still runs like new More

by rgart19945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

BMW of Palm Springs responded

We're grateful for your continued trust and positive feedback. It's our pleasure to provide timely and helpful service for your 10-year-old car. We look forward to serving you for years to come.

November 11, 2023

Though the dealership and the service advisor were very busy, the drop off and pick up were seamless. More

by TWOLIPS122000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

BMW of Palm Springs responded

Thank you for acknowledging the seamless drop-off and pick-up experience despite our busy schedule. We strive to make your service visits as convenient as possible, and we're pleased to know we achieved that for you.

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