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BMW of Palm Springs

Palm Springs, CA

Overview
Employees
Reviews
Vehicles
4.7
1,194 Reviews
indiGO Auto Group is the destination for everyone who shares a passion for automobiles, providing unique access to brands we dream to drive, with experiences, insights, and connections for fellow enthusiasts that inspire and reward owners. We have 27 franchised dealerships in seven United States markets, with each destination being led by a team who not only have in-depth brand knowledge but are passionate enthusiasts themselves. This enthusiasm and knowledge come together to create a truly unique experience for all indiGO clients.
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3737 East Palm Canyon Dr

Palm Springs, CA

92264

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Showing 1,194 reviews

October 26, 2023

Ist time service at this dealership. . overall very pleased..thought pricing reasonable. Did need new wiper blades which I forgot to mention and assume they forgot to check More

by rswnm1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

BMW of Palm Springs responded

We appreciate your trust in us for your first-time service at our dealership. Your satisfaction and finding our pricing reasonable are encouraging, and we'll ensure to check the wiper blades on your next visit.

October 25, 2023

clean, comfortable, and great to see the new models. Everyone there at the time was curtious and willing to help. More

by onesst2nv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veneisha Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rock, Joe Lopez, Doug Clark
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Dec 06, 2023 -

BMW of Palm Springs responded

Creating a clean, comfortable environment is important to us, and we're glad you found our dealership welcoming. Our team is always here to assist with courtesy and willingness. If there are any further details you'd like to share or if you have additional questions, please feel free to reach out. Your continued trust in BMW Palm Springs Service is greatly valued, and we look forward to serving you on your future visits.

October 25, 2023

Treated very well in a professional setting with profession affable knowledgeable people and estimate was spot on. More

by mjdbaldwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibrahim Lapa
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Dec 06, 2023 -

BMW of Palm Springs responded

Thank you for highlighting the professional and knowledgeable service you received. We're glad the estimate was accurate, and your positive experience is greatly appreciated.

October 25, 2023

Sandy is very helpful and goes above and beyond to make sure we are satisfied with our service. More

by Mguarino2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

BMW of Palm Springs responded

Sandy is dedicated to ensuring your satisfaction, and we're pleased to hear that she goes above and beyond in her service. Your trust and satisfaction are our priorities.

October 25, 2023

Top notch service experience. Looking forward to my next service visit in 2024 or 2025. More

by KNEDD
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

BMW of Palm Springs responded

Thank you for acknowledging our top-notch service experience. We look forward to continuing to provide exceptional service during your future visits in 2024 or 2025.

October 25, 2023

BMW of Palm Springs has always treated me well. The service department gets my vehicle in quickly and has always fixed every issue right the first time. More

by mattlee223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Gannon
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Dec 06, 2023 -

BMW of Palm Springs responded

We're honored by your loyalty and trust in our service. Providing quick, effective solutions to every issue is our commitment, and we're pleased to have consistently met your expectations.

October 25, 2023

Easy to make appointments, Staff friendly and accommodating. Waiting time was seamless as the lounge area had comfortable seating, large TV and refreshments. Car 530i More

by pohope
Workmanship
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

BMW of Palm Springs responded

Your positive feedback on the ease of making appointments, friendly staff, and a comfortable waiting area is encouraging. We aim to make your time with us as seamless and enjoyable as possible.

October 25, 2023

Chris is awesome, he listens to his clients and is very attentive. Im going back! More

by clina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

BMW of Palm Springs responded

We're thrilled to hear that Chris's attentive and client-focused approach left a positive impression. We appreciate your kind words and look forward to welcoming you back.

October 24, 2023

very helpful and friendly overall. Chris was really easy to deal with. would highly recommend. More

by JAMESKIM1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

BMW of Palm Springs responded

Providing helpful and friendly service is a priority, and we're pleased that Chris and our team met your expectations. Your recommendation means a lot to us.

October 23, 2023

This is the 2nd time the car was brought in to service a seat sensor malfunction. They did not replace any parts, just did some computer related update and the problem still exists and now I have to bring More

by jhubbard5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandy Monson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

BMW of Palm Springs responded

We apologize for the inconvenience you've experienced with the seat sensor malfunction. Your feedback is crucial, and we're committed to resolving this issue comprehensively on your upcoming visit. If there are further details you'd like to share or if you have additional questions, please feel free to reach out. Your continued trust in BMW Palm Springs Service is immensely valued, and we look forward to serving you with excellence on your future visits.

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