Back

BMW of Palm Springs - Service Center

Palm Springs, CA

4.7
873 Reviews

873 Reviews of BMW of Palm Springs - Service Center

Sort by
March 30, 2024

Savannah King and your organization are top-notch professionals that show the upmost professionalism and courtesy to their customers. I am a BMW PALM SPRINGS customer forever. More

by john@jovec.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly in loaner car department
March 30, 2024

Great service. They require 15 words. They require 15 words And They require 15 words More

by shariqmahbub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2024

It took you two weeks to change the fluid in my transfer case. Way too long More

by kdmetivier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandra Monson
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

The check engine light came on and I called service and was connected to Savanna. She got me right in and my car was diagnosed and fixed by the next morning! Thank you! More

by CJEMUNRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

BMW of Palm Springs responded

Thank you for the glowing 5-star review! At BMW Palm Springs, we strive to deliver the highest level of customer service, and we're delighted to hear that you had a positive experience. Your kind words mean a lot to us, and we can't wait to assist you with any future needs.

March 29, 2024

Im thankful for all the people who work there. They are very nice and helpful. Sir Bryan at service is knowledgeable and helpful in all of my concerns. Me and my wife also want to thank Sir Vince More

by ken_speed2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayeli Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

BMW of Palm Springs responded

We appreciate your fantastic 5-star review! It's great to hear that our team at BMW Palm Springs was able to provide you with outstanding service. Your satisfaction is our top priority, and we're glad we could make your visit memorable. Thank you for choosing us, and we hope to see you again soon!

March 29, 2024

My Service advisor is Chris Hapner, he is always friendly and helpful in getting our cars quickly. Thank you for the great work. More

by Jacqueline.A.Ditmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

BMW of Palm Springs responded

Thank you so much for your 5-star review! We're thrilled to hear that you had an exceptional experience at BMW Palm Springs. Our team is dedicated to providing the best service possible, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!

March 29, 2024

Oil change on vehicle as planned. Car service to and from dealership was great, however, it would be nice to have had a loaner car. The need to upsell on filters was unexpected. Inte More

by lhowie2
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

Great customer service, friendly reliable and knowledgeable service agent! Beautiful dealership. Ibriham did a great job. More

by gaylemerks
Recommend Dealer
Yes
Employees Worked With
Ibrahim
March 29, 2024

Convenient and fast. Good customer service. The car was promised and delivered on time. Will definitely go back. More

by soulaw17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibrahim
March 29, 2024

Sandy and the team awesome . they are always helpful. and have the best service ever . More

by JOHANNGRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the young man who pulled up my car was great much thanks
...
18
...