Karen Gannon

BMW of Palm Springs is first class on how they deal with customers and how they deal with your car! Customers get a free ride from agency to home and back again to pick up car! Very timely. Cars are cared customers and how they deal with your car! Customers get a free ride from agency to home and back again to pick up car! Very timely. Cars are cared for very thoroughly! They are washed when the mechanics are done! They go over all that was done with your car with you! They are also state of the art in things to make things flow better and with you and your car! Thank you for such fine service. Jaki Fischer More

by J7FLYER Verified Customer Verified Customer

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Im thankful for all the people who work there. They are very nice and helpful. Sir Bryan at service is knowledgeable and helpful in all of my concerns. Me and my wife also want to thank Sir Vince They are very nice and helpful. Sir Bryan at service is knowledgeable and helpful in all of my concerns. Me and my wife also want to thank Sir Vince at service for treating us with utmost kindness. That is why I will not hesitate to refer them to my family and friends. More

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Bryan is a Berry good, and understanding Service manager. Your store people in general are friendly, and profesional. Your repair prices are high. Thank you, Julio Hoffmann manager. Your store people in general are friendly, and profesional. Your repair prices are high. Thank you, Julio Hoffmann More

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BMW of Palm Springs has always treated me well. The service department gets my vehicle in quickly and has always fixed every issue right the first time. The service department gets my vehicle in quickly and has always fixed every issue right the first time. More

by mattlee223 Verified Customer Verified Customer

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My experience has been great. I have a glitch with a new car and they bent over backwards to solve the issue even with a loaner car. I have a glitch with a new car and they bent over backwards to solve the issue even with a loaner car. More

by brandonleger Verified Customer Verified Customer

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The bad news is that six months after purchasing a vehicle, still no title. The after purchase service is non responsive and obviously weak. The good news is they had a car to purchase. So, 2 stars fo vehicle, still no title. The after purchase service is non responsive and obviously weak. The good news is they had a car to purchase. So, 2 stars for that. More

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karen and gilbert are phenomenal. efficient kind responsive capable of building immediate connections with clients efficient kind responsive capable of building immediate connections with clients More

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Service staff is knowledgeable and prompt with responding to any questions about any service or warranty on vehicles to any questions about any service or warranty on vehicles More

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I have always had excellent customer service in both sales and service department. This dealership always offers top notch knowledge and communication end to end. sales and service department. This dealership always offers top notch knowledge and communication end to end. More

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A bit disappointed in the service at BMW of Palm Springs for the first time. They are usually very good. I identified a problem in November 2019. The service person ignored my observation. This service I a for the first time. They are usually very good. I identified a problem in November 2019. The service person ignored my observation. This service I again identified the issue which now is much greater to the tune of $1,300. No apology. More

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