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BMW of Ramsey
Ramsey, NJ
4,505 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 4,505 reviews
May 09, 2018
Clonic Top of the line service and staff! Although it was y expected. For my vehicle to stay they provided me immediately with a loaner car Top of the line service and staff! Although it was y expected. For my vehicle to stay they provided me immediately with a loaner car More
by ESU4070
Verified CustomerEmployees Worked With
Cameron Cocherl
Helpful May 09, 2018
Lori Asserson Lori makes getting a new car feel like attending a family reunion. Been with Lori for years and my trust in her is everything. She truly is amazing. Lori makes getting a new car feel like attending a family reunion. Been with Lori for years and my trust in her is everything. She truly is amazing... More
by DJG
Employees Worked With
Lori Asserson
May 09, 2018
Outstanding Excellent sales and service Dept. Everyone was extremely knowledgeable and professional. I highly recommend the sales and service dept at Prestige of Excellent sales and service Dept. Everyone was extremely knowledgeable and professional. I highly recommend the sales and service dept at Prestige of Ramsey. Drew and Cameron were great! More
by JC
Employees Worked With
Cameron Cocherl, Drew Divenuta
May 08, 2018
Outstanding Truly professional friendly service !!greeted on the drive car checked in quickly car was serviced and washed advisor was outstanding from drop off to Truly professional friendly service !!greeted on the drive car checked in quickly car was serviced and washed advisor was outstanding from drop off to pick up More
by BADLANDSOUTFITTER
Employees Worked With
John Brugaletta
May 08, 2018
BMW 528i Excellent and knowledgeable service, on schedule, they honestly manage your expectations as to when the maintenance will be completed and if something Excellent and knowledgeable service, on schedule, they honestly manage your expectations as to when the maintenance will be completed and if something comes up that they did not anticipate in giving you the original time estimate, they notify you that it will take longer than originally expected and provide you with the information on what they found that necessitates the maintenance taking longer than originally anticipated. More
by JOHN_JORDAN
Employees Worked With
Diana Martinez
May 08, 2018
Good service Best car buying experience yet! I didn't even buy a BMW, but I was treated like I did! Great dealership. Mike Lebron is aces! Best car buying experience yet! I didn't even buy a BMW, but I was treated like I did! Great dealership. Mike Lebron is aces! More
by crcordero13
Employees Worked With
Mike Lebron
May 07, 2018
Cafe area They used to have muffins and gingerale. But recently i happen to not find them anymore. I bit frustrating because my recent repair bill was 5k and no They used to have muffins and gingerale. But recently i happen to not find them anymore. I bit frustrating because my recent repair bill was 5k and no muffins. More
by S_K786
Employees Worked With
Morgan kirk.
May 07, 2018
Spotty service Dropping off my car for service was easy and fast. My service person Diana got me a loaner quickly and was out the door. Got a text message later in Dropping off my car for service was easy and fast. My service person Diana got me a loaner quickly and was out the door. Got a text message later in day to advise my car was ready for pick up. When I picked my car up it took a good 15 minutes for them to find my car and bring it to me with at least 4 people asking me if someone went to get it. Also in previous visits my car was washed looking like I went to a 5 Star car wash. This time it looked liked it wasn’t washed, if it was it couldn’t even tell. Some aspects of the visit were good while others didn’t meet previous experiences. More
by Bmw123
Employees Worked With
Diana Martinez
May 07, 2018
Smooth Transition My family has worked with Alex Marsiglio for many years for all of our BMW's and he is the best of the best. Alex makes the experience painless and t My family has worked with Alex Marsiglio for many years for all of our BMW's and he is the best of the best. Alex makes the experience painless and the transition from one lease ending to the start of a new one - seamless. I have and will recommend Alex to anyone looking for someone with experience, knowledge and the ability to deliver! More
by alitails2
Employees Worked With
May 07, 2018
Service very bad Service Dept calles to that my car is ready so I went to pick up my car... and I still had to wait for 1 hr 30 min... no svc reps seems care... they j Service Dept calles to that my car is ready so I went to pick up my car... and I still had to wait for 1 hr 30 min... no svc reps seems care... they just keep saying that it will be ready without action.... it was very bad service attitude More
by KWS3160
Employees Worked With
Young lady
