BMW of Ramsey

Great product, great people, great environment! Prestige has the science of customer service nailed down for all the aspects of making a car purchase. From sales to delivery everyone knows their job Prestige has the science of customer service nailed down for all the aspects of making a car purchase. From sales to delivery everyone knows their job, knows the product, and stayed with me until I was comfortable to move thru the next step of the process. More

A Remarkable Experience This is was my first experience at Prestige BMW and I can assure you it won't be my last . Everyone I dealt with was very professional and helpful in This is was my first experience at Prestige BMW and I can assure you it won't be my last . Everyone I dealt with was very professional and helpful in every way . I came to Prestige to see Lori Asserson about leasing a car . I was referred to Lori by a friend who spoke very highly of her . Lori has a wonderful reputation because she is so great at what she does ! I have never seen anyone with such professionalism , ambition and dedication . Lori went above and beyond to find me exactly what I was looking for . She assisted me in finding all I needed and went out of her way to make sure I found exactly what worked for me. She made everything seem very easy because she walked me through the whole process step by step . She made my first leasing experience better than I can imagine . You can tell how much Lori cares about her clients and what is best for them and she is always willing to go the extra mile . I would recommend Lori to anyone looking for a BMW vehicle , I have already recommended her to friends and family . Thanks for a wonderful experience! More

Awesome guy Tomasz was an amazing sales rep to work with. He went above and beyond to get my problems fixed, unfortunately they were out of his hands. He was avai Tomasz was an amazing sales rep to work with. He went above and beyond to get my problems fixed, unfortunately they were out of his hands. He was available to phone and text and I am happy to have someone that will listen to the customer. More

Simply the Best I just picked up my new car on my 3rd BMW lease with Prestige. Truth be told, there are dealerships closer to my home, but I travel the extra distance I just picked up my new car on my 3rd BMW lease with Prestige. Truth be told, there are dealerships closer to my home, but I travel the extra distance to Prestige because they are the best customer service with both sales and service. Rob is my Client Advisor, and he was great! Very helpful with answering questions and getting the numbers to where I wanted them to be. James was the Finance Advisor, and he made the paperwork and warranty stuff as smooth as possible. Kristen was the "Genius," who got everything set-up in the car with my phone paired, garage door opener set, and satellite radio set-up. It's super convenient to KNOW that you will be treated well and not have to visit 10 other dealerships just to make sure. More

The best car buying experience - EVER! From start to finish, Lori, was simply amazing. Personable, knowledable, and attentive. She made the car buying experience a complete pleasure, when I From start to finish, Lori, was simply amazing. Personable, knowledable, and attentive. She made the car buying experience a complete pleasure, when I usually dread having to go buy a new car. I would recommend Lori to the WORLD. As for the car, gosh, I'm in love. It drives like a dream and handles the roads like a champ. Driving back to RI from NJ was the first time ever I didn't have back pain - I thank the car. Overall, working with Lori and Prestige was amazing and I HIGHLY RECOMMEND. Lori, thank you for all you have done. -Tom C More

Best car buying experience ever. Lori Asserson was amazing. She took the time, honored our appointment time, didn't play games, and took great care of me. When it came time to pick up Lori Asserson was amazing. She took the time, honored our appointment time, didn't play games, and took great care of me. When it came time to pick up the car, everything was ready - including all the people I needed to see before I drove away. It was a fantastic experience. More

Everything you want in a car dealer Everyone knows buying a car can be tiring and stressful. After spending two weeks looking for cars dealing with 5-6 different dealerships I arrived at Everyone knows buying a car can be tiring and stressful. After spending two weeks looking for cars dealing with 5-6 different dealerships I arrived at Prestige BMW and was treated great. This was my last stop after a long Saturday bouncing around different dealerships and I wasn't expecting much after spending all day being taken through the paces at other dealerships. My experience at Prestige was refreshingly easy, open, and honest. My salesperson Max Carela spent almost the entire afternoon with me and was extremely patient and helpful. The experience with him was like dealing with a human being who actually was interested in selling me a car versus other dealerships who stuck to using cheap sales tactics that were very annoying. Kristen Perwas and Jim Casella were also extremely helpful and and knowledgeable about the car and services being offered unlike at other dealerships where my questions were often answered with vague responses or "I don't know." I am very pleased with my experience at Prestige, and very happy with my BMW. For anyone interested in purchasing a BMW, stopping by Prestige is a must. Their prices are extremely fair and competitive and they know the market and what they are talking about. Everyone I dealt with was very straightforward and honest, and I could not be more pleased with my overall experience. Thanks! More

Excellent Customer Service Purchased a pre-owned 650 convertible with x-drive. Gave me a very fair price for my trade-in and a very fair price on the 650. Fixed an issue on th Purchased a pre-owned 650 convertible with x-drive. Gave me a very fair price for my trade-in and a very fair price on the 650. Fixed an issue on the 650 with ease and grace. They really strive to make the buying experience a pleasant one, and they certainly make sure you are completely satisfied. More

Wonderful Experience! The entire process of buying my new X5 from Prestige BMW was an extremely positive experience. Lori Asserson handled the details of the purchase an The entire process of buying my new X5 from Prestige BMW was an extremely positive experience. Lori Asserson handled the details of the purchase and I very much appreciated her professionalism. Her knowledge and attention to detail made for a totally seamless purchase. Lori went above and beyond my expectations in helping with an out of state registration taking all of the worry out of the process for me. It was a pleasure working with her! Thank you, Lori, and all of the team at Prestige BMW. I absolutely love my new car! More

Best Leasing Experience Ever Thank you to Prestige BMW and especially to Lori Asserson for all your help in obtaining my first BMW. Lori and her team made my first experience wit Thank you to Prestige BMW and especially to Lori Asserson for all your help in obtaining my first BMW. Lori and her team made my first experience with BMW delightful, in that everthing was ready for a smooth, efficient delivery. Love my new car, thank you Lori and Prestige for all your help. A special shout out to Dwayne, Wong who helped me to navigate the ins and outs of my new car. More