BMW of Ramsey

Absolutely the best I was in the market for a new X5. After getting the "best" quote from other dealers, Lori Asserson gave me the truly best deal of them all. The whole I was in the market for a new X5. After getting the "best" quote from other dealers, Lori Asserson gave me the truly best deal of them all. The whole experience was completely hassle free, and I felt I was being treated honestly and fairly. I cannot speak highly enough about Lori, and how helpful she was... Meanwhile, the car I was giving back in needed a lightbulb replaced, so Anna Marie was awesome in getting that done while I was doing the paperwork on the new X5. Only sad part is having to wait 2-3 weeks for the new car to be built, but luckily, it's built in South Carolina...would be longer if it was made in Germany! Prestige is the best! More

CPO 2013 x5 I came to the dealership in the market for a cpo BMW x5. They showed me a few cars in there inventory I narrowed it down to a couple of cars and deci I came to the dealership in the market for a cpo BMW x5. They showed me a few cars in there inventory I narrowed it down to a couple of cars and decided on one. The sales people were extremely helpful, I test drove one and bought it .Elvis was terrific in helping us decide. Robert was very patient with all of my questions and Dwayne walked me through the entire car and said I can call anytime with questions or just stop in and he would help me. I am very pleased with service I received at Prestige BMW More

Best car buying experience around! Lori Asserson has been my salesperson at Prestige since 2005, and I just bought my 5th BMW from Prestige. Lori is simply the best there is, she makes Lori Asserson has been my salesperson at Prestige since 2005, and I just bought my 5th BMW from Prestige. Lori is simply the best there is, she makes the process simple and pleasant, there is no hassle, and she will get you the car you want at the best price. In addition everything runs smoothly and efficiently at Prestige when it comes to completing the deal and picking up the car. Dwayne Wong went over the features with me this time and he was also great. He reviewed the features in the car quickly and efficiently, knew everything about the new technology and was able to answer any questions I had. Five stars all around!! More

my recent visit at BMW Ramsey Dwayne was very helpful in teaching me the new gadgets of my 2017 BMX X5 and he is very knowledgeable and has excellent customer skills. Dwayne was very helpful in teaching me the new gadgets of my 2017 BMX X5 and he is very knowledgeable and has excellent customer skills. More

"EXCELLENT SERVICE AT PRESTIGE BMW IN RAMSEY!!!!" I met Lori Asserson while out at a restaurant having dinner with my husband. She was seated right next to us and we casually started talking and had I met Lori Asserson while out at a restaurant having dinner with my husband. She was seated right next to us and we casually started talking and had an immediate connection. My husband and I were looking to lease a 2017 BMW so we paid Lori a visit and had an amazing experience with her. She was so knowledgeable, professional and quick!! She got us exactly what we needed and worked very hard to make it happen. The staff was courteous and friendly. I would definitely recommend Lori to anyone i know looking to buy a BMW and definitely go back to her in the future. Thanks again Lori!! I'm so happy!! More

Awesome BMW experience I would rate Prestige as excellent in all categories.All of the people I met while purchasing my BMW were friendly, helpful and professional. They rec I would rate Prestige as excellent in all categories.All of the people I met while purchasing my BMW were friendly, helpful and professional. They recognized our needs, likes and dislikes and worked hard to find answers for everything we needed. Our sales advisor Max Carela spent a great deal of time educating us on all of the features of our new car. We spent a good part of the day with Max and really enjoyed his personality and honesty. When we left the dealership at the end of the day I could honestly say we made a new friend. More

Hands Down Best BMW Dealership Prestige is the only BMW dealership I will go to when leasing a new car. I've been to Orange County and Manhattan and have had horrible experiences at Prestige is the only BMW dealership I will go to when leasing a new car. I've been to Orange County and Manhattan and have had horrible experiences at both places. Prestige provides outstanding service all the time. They are helpful, knowledgeable, professional, friendly and truly care about their customers. They assisted me in turning my old lease early and were able to get me into a car I fell in love with. I highly recommend this dealership and will continue to be a Prestige BMW customer. More

Outstanding Customer Service! I went back to Prestige because they made me an offer I couldn't refuse with my lease trade-in and they worked tirelessly to get me to where I needed I went back to Prestige because they made me an offer I couldn't refuse with my lease trade-in and they worked tirelessly to get me to where I needed to be. Their customer service is better than ever! I used to service my 328 i x-drive several years ago but followed a service rep to a new place. Although the new place was very good, I have to say that Prestige worked hard to get my business back. Dwayne Wong, the BDLC Genius, Rich Ortiz in Finance and of course Pedro Andrade who sold me my new 2016 320 i x-drive - without Pedro's magical number work, it wouldn't have happened - ALL of them showed EXCEPTIONAL customer service. Keep up the good work, Prestige, and you will have customers for life. I hope you are paying these people very well because they deserve it!!! More

Oustanding Service- an excellent overall experience After many years of working with BMW Manhattan with mixed results (sales great, service not-so-great) we decided to follow our Manhattan sales consult After many years of working with BMW Manhattan with mixed results (sales great, service not-so-great) we decided to follow our Manhattan sales consultant Ricardo Rodrigues to Prestige BMW. We are extremely happy we did. RIcardo, now in a management role, continued to provide the excellent service he did previously and he connected us with Pedro Andrade, sales, and James Porrazzo, finance, to complete the process on our 2017 BMW X5 lease. From start to finish all three made the process extremely easy and provided an overall outstanding experience. Their dedication to providing us with excellent service really stood out as lately it seems regardless of industry solid client service is a rare find. More

I would NEVER drive a BMW.. When I turned 40, I casually mentioned to my husband that I MAY want to give up driving SUV's and treat myself to a luxury car. That is all my husban When I turned 40, I casually mentioned to my husband that I MAY want to give up driving SUV's and treat myself to a luxury car. That is all my husband needed to go look at something shiny and new. Off I was, test driving at other dealerships and as we were pulling into the Newton BMW, I looked at him crosseyed. " I will NEVER drive a BMW", I said assuredly. Within 2 weeks, I was down at Prestige BMW in Ramsey picking up my new 528i. Our reason for going to Prestige was due to the fact that Newton's salesman didn't seem interested in selling a car. I don't need someone chasing me down, but when I tell them that I would like a price on a car and he says he will call me and I don't hear from him for 3 days, I consider that to be that he was not interested. It is funny with these high end dealerships. If I walked in with my hair done and jewelry on, they would stick to me like glue. That is why I liked Prestige. No judgements, not snotty. So we purchase our first BMW in February. Process was extremely easy. Everyone from the General Manager, the salesman, the finance guy and the girls at the reception were great. Then the gentleman who showed us the radio and features was so knowledgeable. Unfortunately only 6 months later, I totaled the car in an accident. The wonderful aspect is that Prestige was there for us in a heartbeat, trying to find me the same car and was able to make a deal to get one in to their dealership in the same color schemes for me. I have rarely seen a dealership go above and beyond like that. So within days , they were able to get me back up and running in my new 528i. Prestige will always have our business. Rich (our prior) and Lori, our salespeople were tremendous. Fernando , the manager makes you feel like family. I really can't say enough. BMW is lucky to have these individuals representing their name. More