BMW of Ramsey

Lori Asserson & james Porrazzo are the best people. They worked with us to get the best deal possible they understood us we are very happy with their professionalism. We love the car. It was a great exp They worked with us to get the best deal possible they understood us we are very happy with their professionalism. We love the car. It was a great experience. More

Fantastic Customer Service Prestige BMW takes every measure to ensure the highest customer satisfaction. My husband and I had a fantastic experience working with Tim Gallagher a Prestige BMW takes every measure to ensure the highest customer satisfaction. My husband and I had a fantastic experience working with Tim Gallagher at Prestige. Tim is a patient customer focused sales consultant. Tim worked with us throughout the day as we browsed for the perfect BMW 5 series. Tim stayed late (2hrs past closing) to ensure our car purchase and experience was 5 star. Jim Casealla was our finance and insurance professional. He too was patient and customer focused. Even though it was 2 hrs past closing, Jim took great care to ensure our financing and insurance was exactly what we needed. More

Complete Professionalism and Absolute Integrity I wanted to share my recent experience at Prestige BMW and what separates this dealership from others. While the physical building is very nice, it i I wanted to share my recent experience at Prestige BMW and what separates this dealership from others. While the physical building is very nice, it is all about the people and Prestige has assembled a terrific team. First and foremost, my salesperson, Lori Asserson, is truly best in class. She is incredibly knowledgeable about her product, she demonstrates absolute integrity and professionalism every step of the way, provides complete transparency and takes all the worry off the table. This is the second BMW I have gotten from Lori and I have consistently been impressed with her thoughtful and customer-focused approach during the entire sales process. She makes it very easy and very comfortable to make the purchase/lease with confidence. The team at Prestige seems uniformly excellent in my view. From Haley, the lease end inspection professional, to James Porrazzo, Finance Manager and an absolute pleasure to deal with, to Jim, another member of the Finance team who went out of his way to provide clarity around my program options without any undue pressure, to Dennis Clifford, my service advisor who always goes the extra mile for me, to Kristin Perwas, the Product Genius, who demonstrated complete professionalism and patience in taking me through all the features of my new vehicle, all of them were focused on providing me the best possible customer experience. Lori Asserson acts as the QB and ensures that each step of the process is performed at the highest standards and her standards are indeed quite high. In short, the Prestige Team treats its customers the way they would want to be treated: professionally, fairly, and thoughtfully. They are looking not for the "once and done" transaction but for the opportunity to build a relationship. So, if you are thinking about a BMW, I would recommend, without hesitation, that you seek out Lori Asserson and the Prestige Team. More

Extremely satified It was first rate from start to finish from the dealership staff being extremely helpful to the fantastic service from our salesman Rocco Chiusano wh It was first rate from start to finish from the dealership staff being extremely helpful to the fantastic service from our salesman Rocco Chiusano who never made us feel pressured during the whole process More

Repair that caused more breakdown Second review, brought my car in around may for a transmission fault (ended up being a smg pump relay) replaced it through them the car ran fine for a Second review, brought my car in around may for a transmission fault (ended up being a smg pump relay) replaced it through them the car ran fine for about 3 days then the same exact symptoms and transmission fault appeared but worse when i went back for them to correct whatever mistake they made it took them one week and a few days just to "diagnose" now its a $2200 repair so i decided to get not one not two but 4 diff diag's one from paul miller bmw the rest from independent shops owned by ex bmw master techs anyway what the other shops said was that whatever tech installed my relay installed it incorrectly, long story short i brought my car in for a repair only to get additional problems with my car doesnt seem fair this place has been a nightmare for me, you figure you bring your vehicle in for a repair its a done deal but i guess with prestige they want you to keep replacing more and more parts especially if you're a customer who speaks up. More

wo days ago, I purchased a BMW vehicle from this dealership. Two days ago, I purchased a BMW vehicle from this dealership. I would describe this experience outstanding, thanks to Jung Lee and the James Porrazzo, Two days ago, I purchased a BMW vehicle from this dealership. I would describe this experience outstanding, thanks to Jung Lee and the James Porrazzo, Finance Manager. The whole process of identifying the right vehicle for my family was full of efficiency, pleasant surprises and most importantly, successful with the sales expertise from Jung Lee and his personable approaches. In my years of business, I think of him as a most valuable asset to Prestige BMW sales team. Mr. Porrazzo delivered an important promise from car dealerships, that is to help customers with the max savings on purchasing a vehicle. This always hits home with customers. I want to thank these two gentlemen for the purchasing experience, and would certainly recommend them to friends and business associates. Mr. (Steven) Yichun Zhang Fort Lee, NJ More

Leasing my first car After graduating college and securing a job away from home, I knew I needed to find my first car. After narrowing my search pool, the choice of going After graduating college and securing a job away from home, I knew I needed to find my first car. After narrowing my search pool, the choice of going with Prestige was clear. Prestige BMW, specifically Frank Salzano, was by the far most helpful with navigating me through this exciting process. I was able to get all any college grad could want and more with a loaded 328i xDrive M Sport !!! This truly would had not have been possible without a team as excellent as Prestige has! More

Prestige BMW -They Deliver!!! Fernando Cequeira always touched based w me re: loyalty perks n he did excellent job!!!! I hope he will be there for my 4th BMW!! Fernando Cequeira always touched based w me re: loyalty perks n he did excellent job!!!! I hope he will be there for my 4th BMW!! More

Gregory Scott, my sales person, delivered my car perfectly If I want to buy or lease BMW again, I'd definitely come back here again. The facility is very nice and it is completely different from 7 years age w If I want to buy or lease BMW again, I'd definitely come back here again. The facility is very nice and it is completely different from 7 years age when I once visited and staffs were very nice. On my X5 delivery, Mr. Scott did a perfect job from 1 to 10. In a bright sunny showroom, he had the car ready in every possible way perfect and took plenty of time to explain details. I loved whole experience. Thank you Scott, once again :) I feel like I met a friend. More

TOP NOTCH Living and working in NJ the choices for dealerships are endless. After two bad experiences with BMW dealerships I had given up on buying a car. I wa Living and working in NJ the choices for dealerships are endless. After two bad experiences with BMW dealerships I had given up on buying a car. I was referred to Prestige by a friend at work, and from the moment I walked in everyone was professional. The place is clean, everyone is well dressed and represent BMW so well. Going to a dealership with true experts makes the world of a difference, there was not one question they didn’t answer, and went above and beyond to make sure I made the right choice for me. Hands down I would go back, and refer a friend. Thank you Rocco for assisting me with my amazing car. More